Healthcare Administrative Assistant
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients who participate in our clinical trials. Our clinical trials provide new treatment options for our patients, and ultimately, our goal is to get new medications and medical devices FDA approved!
Healthcare Administrative Assistant's Main Objective
The Healthcare Administrative Assistant is responsible for maintaining all activities related to patient contact for new and current clinical trial participants. They will connect patients to new treatment opportunities in our clinical trials, manage inbound patient, client, and other stakeholder calls with professionalism and care, manage multiple responsibilities in a fast-paced, goal-oriented environment, learn about different studies, diseases, medicines, and patient needs, and support informed and compassionate conversations.
Skills Needed to Win
- 1+ year of professional experience in a customer-facing or administrative role (relevant internship, volunteer, or extracurricular experience counts!)
- A polished, people-oriented communication style
- Preferred: Experience with high-volume inbound calls
- Preferred: Bachelor's degree in public health, biology, or a related field
- Preferred: Experience in administration, healthcare, sales, or customer service
- Coffee drinkers preferred. Tea drinkers accepted.
The Right Candidate Will Be
- Self-motivated, energetic, and positive
- Show adaptability in a changing, fast-growing environment
- Show a teachable attitude and an interest in continuous improvement
- Believe in high quality and maintain a high standard of compliance and execution in daily work
- Be remarkably organized
- Be skilled at problem-solving, planning, and being proactive
- Accept ownership of tasks from inception through completion
- Show a demonstrated interest in healthcare, clinical research, or patient-focused work
Job Details
- Job type: Full-time, 40+ hours
- Location: On-site in Metairie, LA
- Compensation: $15.00 to $17.00 per hour
Perks and Benefits
- Comprehensive medical, dental, and vision benefits
- Generous paid time off that builds throughout your career with the company
- No nights, weekends, or long-day shifts
- 401(k), including discretionary match and profit sharing
- An exceptional quarterly bonus plan that clearly outlines bonus potential and gives the team visibility and control to maximize earnings by reaching team goals
Visit Our Website
To learn more about our company and current clinical trials, see patient testimonials, and check out our careers page, visit our website: www.delrichtresearch.com