Healthcare Administrative Assistant

DelRicht Research is seeking a warm, friendly, and personable Healthcare Administrative Assistant to serve as the face of our patient and customer communications! If moving medicine forward in a high-growth environment excites you, we'd love to hear from you. Why DelRicht Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! Who We Are DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients who participate in our clinical trials. Our clinical trials provide new treatment options for our patients, and ultimately, our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently, our network stretches across 33 sites throughout 18 states in the United States. DelRicht Research has been recognized as a Top Workplace for the past four years in a row! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. Healthcare Administrative Assistant's Main Objective Overall, the Healthcare Administrative Assistant is responsible for maintaining all activities related to patient contact for new and current clinical trial participants. Connect patients to new treatment opportunities in our clinical trialsManage inbound patient, client, and other stakeholder calls with professionalism and careManage multiple responsibilities in a fast-paced, goal-oriented environmentLearn about different studies, diseases, medicines, and patient needs so you can support informed and compassionate conversationsCollaborate closely with clinical teams and leaders to solve problems and improve outcomes Skills Needed to Win Required: 1+ year of professional experience in a customer-facing or administrative role (relevant internship, volunteer, or extracurricular experience counts!)Required: A polished, people-oriented communication stylePreferred: Experience with high-volume inbound callsPreferred: Bachelor's degree in public health, biology, or a related fieldPreferred: Experience in administration, healthcare, sales, or customer serviceCoffee drinkers preferred. Tea drinkers accepted. The Right Candidate Will Be self-motivated, energetic, and positiveShow adaptability in a changing, fast-growing environmentBring a teachable attitude and an interest in continuous improvementBelieve in high quality and maintain a high standard of compliance and execution in daily workBe remarkably organizedBe skilled at problem-solving, planning, and being proactiveAccept ownership of tasks from inception through completionShow a demonstrated interest in healthcare, clinical research, or patient-focused work Job Details Job type: Full-time, 40+ hoursLocation: On-site in Metairie, LACompensation: $15.00 to $17.00 per hour Perks and Benefits Our team comes first, so here are some of the perks and benefits at DelRicht Research: Comprehensive medical, dental, and vision benefitsGenerous paid time off that builds throughout your career with the companyNo nights, weekends, or long-day shifts401(k), including discretionary match and profit sharingAn exceptional quarterly bonus plan that clearly outlines bonus potential and gives the team visibility and control to maximize earnings by reaching team goals Visit our website to learn about our company and current clinical trials, see patient testimonials, and check out our careers page! Website: www.delrichtresearch.comPatient testimonials: https://delrichtresearch.com/testimonials/