Health Worker 2 (2586) - Citywide - H00195

About the role

The 2586 Health Worker 2 performs a variety of paraprofessional duties in a service program of the Department of Public Health. Essential duties include serving as a liaison between community residents and program staff, providing information and resources to patients, assisting patients in utilizing healthcare services, and performing pre-clinical examinations.

Responsibilities

• Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education and outreach to targeted populations
• Providing referral and follow-up services or otherwise coordinating care
• Providing informal counseling, social support, and advocacy to targeted populations
• Escorting and transporting clients
• Performing pre-clinical examinations of vital statistics
• May perform incidental clerical duties such as keeping records, answering the telephone, and arranging client appointments
• May transport ambulatory patients between their homes and clinics, hospitals, or other social agencies
• May transport staff members to meetings with supervisor approval
• Reports malfunctions of the vehicle to supervisor
• Pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests, and mail

Requirements

One (1) year of verifiable experience within the last five (5) years* performing a combination of at least two (2) of the following duties:

• Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education/information and outreach to targeted populations
• Providing referral and follow up services or otherwise coordinating care
• Providing informal counseling, social support and advocacy to targeted populations
• Escorting and transporting clients
• Performing pre-clinical examinations of vital statistics
• May perform incidental clerical duties such as keeping records, answering the telephone, and arranging client appointments
• May transport ambulatory patients between their homes and clinics, hospitals, or other social agencies
• May transport staff members to meetings with supervisor approval
• Reporting malfunctions of the vehicle to supervisor
• Pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests, and mail

Qualifications

Knowledge of: health and community services; and/or medical interpreting protocols and techniques.

Skills

Ability to: build and maintain effective, cooperative, and collaborative relationships in diverse, multicultural environments; manage time and materials efficiently, maintain accurate records, file, code and schedule appointments and meetings; exercise sound judgment and make informed decisions; interview patients/clients; apply de-escalation or counseling techniques in sensitive or high stress situations; utilize technology and work with data using various software and systems; interpret and apply policies, laws, rules, regulations and procedures; orally communicate effectively and professionally with others in a clear and understandable manner; communicate written information in a clear, concise, and understandable manner; and/or read and understand information.

Benefits

N/A

Pay

$75,972 - $92,352 Annually

Schedule

Onsite