Health Worker 1 (2585) - Citywide - H00194

About the role

The Health Worker 1 position plays a crucial role in supporting the health and wellbeing of community residents, particularly those who may face barriers to accessing healthcare services.

Responsibilities

• Participate in an intensive training program to become familiar with community resources
• Provide general advice to patients and others regarding available services
• Absorb and route patients reporting for treatment or other assistance at program facilities
• Set up and clean up after clinics and other meetings
• Maintain needed supplies; may collect patient specimens for required lab tests
• Provide language interpretation services for patients; may translate letters, pamphlets, booklets, films, and other materials
• Aid patients in making appointments for needed services
• Guide and process patients through clinics, hospitals, and other facilities
• Visit patients and community residents at home or in hospitals to provide assistance and support
• Perform routine clerical tasks related to maintaining records of the specific program involved

Requirements

• Six (6) months of verifiable experience, performing a combination of at least two (2) of the following duties:
• Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education/information and outreach to targeted populations
• Providing referral and follow up services or otherwise coordinating care
• Providing informal counseling, social support and advocacy to targeted populations
• Escorting and transporting clients
• Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure
• One year of full-time employment is equivalent to 2000 hours.

Qualifications

• Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of the required experience.
• Bilingual Proficiency in a variety of languages. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions.
• Experience providing health or social services to diverse populations.
• Verification Of Education And Experience

Skills

• Ability to build and maintain effective, cooperative, and collaborative relationships in diverse, multicultural environments
• Manage time and materials efficiently, maintain accurate records, file, code, and schedule appointments and meetings
• Exercise sound judgment and make informed decisions
• Interview patients/clients
• Apply de-escalation or counseling techniques in sensitive or high stress situations
• Read and understand information
• Utilize technology and work with data using various software and systems
• Communicate written information in a clear, concise, and understandable manner
• Knowledge of health and community services

Benefits

Details on benefits will be provided in the benefits section of the job posting.

Pay

$67,938 - $82,472 Annually

Schedule

Onsite