Health Unit Coordinator - Emergency Department

Responsibilities

• Transcribes, prioritizes, processes, and communicates all orders to support patient services.
• Adepts, transfers and discharges patients by creating charts, checking rooms and receiving, logging, and storing patient valuables and nonvaluables to facilitate the administration of patient services.
• Prepares and processes hardcopy and computerized patient files by entering, sorting, and updating information to ensure that accurate and complete records are maintained for each patient.
• Captures and updates patient information in electronic health records (EHR) systems.
• Coordinates special procedures by processing legal paperwork, X-rays and test data to appropriate sources to ensure the timely delivery of essential materials.
• Orders and picks-up/delivers medical supplies, non-medical supplies, laboratory requisitions, and other items, while adhering to established standards to respond to, and expedite routine requests.
• Acts as the primary contact for the unit, while assisting and responding to information requests from doctors, nurses, patients, patient families and others to effectively service unit staff and customers by providing a permanent information resource within the unit.
• Maintains the environment of care as required by management.
• Assists with safety monitors which may include but are not limited to checking patient ID and allergy bands, checking to ensure fall precaution prompts are in place (armband, signage, chart stickers) and performing baby watch in the WISH units.
• Assists with charge entry or charge entry audits. Ensures accurate charge capture or professional billing as required by unit.
• Serves as patient advocate by responding to patient comfort needs such as providing blankets, ice water, passing meal trays, and notifying nurses of other patient needs.
• Transports patients to other departments or for discharge if transportation department is not available.
• Assists in the training of employees to provide instruction on unit-specific operations.

Qualifications

• High School Diploma or equivalent.
• One (1) year of healthcare experience -OR- One (1) year of related clerical experience.
• Current Heartsaver CPR course completion card from one of the following organizations: American Heart Association, American Red Cross, SAMA.
• Prefer National Association of Health Unit Coordinators (NAHUC) certification.