Health Unit Coordinator ED Part-time Evenings

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Communicates effectively and works cooperatively with other team members.
• Has respect for and understanding of other disciplines.
• Collaborates with the Manager and Charge Nurse.
• Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
• Retrieves all lab results from computer and brings results to the attention of the nurse caring for the patient.
• Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary.
• Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
• Maintains proper record assembly contents in chronological order behind tabs. Obtains necessary signatures and documents.
• Aware of Petition and Certificate process in regard to Involuntary Admissions.
• Transcribes accurately and clarifies handwritten orders, sets physicians' orders and clinical data.
• Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services.
• Sets up and maintains equipment safety and correctly.
• Manages and operates equipment safely and correctly.
• Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients, and staff change.
• Makes corrections when necessary to patient's type in the computer against actual status.
• Performs pre-census and validates daily admission, discharge and census lists.
• Registers patient in the computer.
• Conducts telephone screenings (inquiry calls) in a fashion resulting in appropriate disposition based on the phone contact.
• Observes patient confidentiality rules and Release of Information data.
• Orders supplies and prints all forms used for patients charts.
• Performs other duties as assigned.

Qualifications

Requires a High School Diploma or equivalent. Requires a minimum of one year of clerical experience. Requires a valid driver's license and reliable transportation. Must have excellent interpersonal skills and the ability to communicate effectively with patients, families, and colleagues. Must be able to work independently and manage multiple tasks simultaneously. Must be able to perform physical demands of the position including lifting, carrying, pushing, and pulling. Must be able to work flexible hours, including evenings, weekends, and holidays. Must be able to pass a background check and drug screen.