Health Unit Coordinator-Delnor Cardiac/Telemetry Unit Full Time Evenings

About the role

The schedule for this position is five 8-hour shifts per week, 3p - 11:30p with every other weekend (Saturday and Sunday) and rotating holidays required.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Adds or corrects information in medical records as needed.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Communicates effectively and works cooperatively with other team members.
• Has respect for and understanding of other disciplines.
• Coordinates all work with the Manager and Charge Nurse.
• Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
• Retrieves all lab results from computer and brings results to the attention of the nurse caring for the patient.
• Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary.
• Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
• Maintains proper record assembly contents in chronological order behind tabs. Obtains necessary signatures and documents.
• Aware of Petition and Certificate process in regard to Involuntary Admissions.
• Transcribes accurately and clarifies handwritten, orders set physicians orders and clinical data.
• Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services.
• Sets up and maintains equipment safely.
• Performs pre-census and validates daily admission, discharge and census lists.
• Registers patient in the computer.
• Conducts telephone screenings (inquiry calls) in a fashion resulting in appropriate disposition based on the phone contact.
• Observes patient confidentiality rules and Release of Information data.
• Orders supplies and prints all forms used for patients charts.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED equivalent
• Basic computer knowledge
• Ability to communicate effectively in English, both verbally and in writing
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
• Excellent customer service skills

Preferred

• One year of experience in a medical office setting

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.