Health Unit Coordinator- Telemetry - Main - Part Time- Nights
The Christ Hospital Health Network · Cincinnati, OH · 1 mo ago
OTHRPart-time
About the role
This role provides clerical support to the clinical team, helping with daily patient care tasks. It serves as a key communication link for processing information and requests between patients, staff, visitors, physicians, and other departments.
Responsibilities
- Keep Clinical Manager and staff informed of any issues.
- Greet and assist patients, visitors, and staff as a receptionist.
- Answer patient call lights promptly and courteously.
- Maintain positive customer relations with physicians, visitors, and patients, using clear and respectful phone etiquette.
- Transfer calls to appropriate personnel efficiently.
- Handle phone inquiries with accuracy, courtesy, and confidentiality.
- Facilitate communication with ancillary departments as needed.
- Collaborate professionally with hospital departments.
- Serve as a resource for locating supplies and medical records.
- Communicate with physician offices about patient consultations and records.
- Adhere