Health Unit Assistant - Med/Surg ICU; 0.3 FTE; PM Shifts; Q3 weekend

About the role

The Health Unit Assistant (HUA) provides essential administrative and clerical support to ensure smooth operations within a healthcare unit. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. The HUA serves as a central point of contact for staff, patients, families and other departments, assisting with administrative functions, patient flow and assisting with unit activities.

Responsibilities

• Provide administrative and clerical support to the healthcare unit
• Serve as a central point of contact for staff, patients, families, and other departments
• Assist with administrative functions and patient flow
• Support unit activities

Requirements

• High school diploma or equivalent
• Exceptional customer service skills
• Ability to acquire and maintain skills necessary for the role
• Proficiency with electronic medical record systems and basic computer applications
• Ability to multitask and work effectively in a fast-paced environment
• Strong organizational and communication skills

Qualifications

• Knowledge of medical terminology (preferred)
• Previous clerical, customer service, or other experience in a healthcare setting (preferred)
• Availability the first week of employment for HUC orientations (Monday‑Friday, 8 AM‑4:30 PM)

Skills

• Communication skills
• Attention to detail
• Multitasking ability
• Organizational skills
• Proficiency with EMR systems and basic computer applications
• Customer service expertise

Benefits

UnityPoint Health offers a competitive Total Rewards program including paid time off, parental leave, 401K matching, employee recognition program, dental, health and vision insurance, paid holidays, short and long‑term disability, pet insurance, tuition reimbursement, and adoption assistance, all aimed at supporting employees at every life stage and fostering a culture of belonging.

Pay

$18.32+ based on experience

Schedule

FTE 0.3; PM shifts, 8‑hour shifts from 12:30 pm to 9:00 pm; Q3 weekend and holiday rotation; 12 hours per week; some weekend work; non‑benefit eligible.