Health Technician (Dietetic)

About the role

This position is in the Nutrition and Food Service at the Veterans Affairs Medical Center in Bronx, NY. The Health Technician (Dietetic) provides administrative and customer service support for the hospital food service program.

Responsibilities

• Handles patient meal service orders, and enters meal orders into Dietetics Software system
• Provides professional and courteous customer service via telephone, e-mail, and in-person
• Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery
• Interprets and processes diet orders
• Prints, prepares, and reviews meal tickets
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides basic-level education and information on therapeutic diets
• Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order
• Communicates patient concerns with registered dietitian or dietetic technician
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports
• Performs other related duties as assigned

Requirements

• Work Schedule: 6:30am-3:00pm with rotating days off, including weekends and holidays
• Virtual: This is not a virtual position.

Benefits

• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/17/2026.
• You may qualify based on your experience and/or education as described below:
• Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Health Technician (Dietetics).
• Education: Successful completion of a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.).
• Combination: Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above.