Health Technician (Dietetic)

About the role

This position is located in the Nutrition and Food Service (N&FS) of the VA Medical Center in William S. Middleton Memorial Veterans' Hospital serving as a Nutrition Communication Center (NCC) Ambassador, providing administrative and customer service support for the VA hospital food service program.

Responsibilities

• Takes meal orders from veterans on room service
• Calls calorie counts (patient intake reports)
• Prints all food service reports
• Calls coordination of meal services
• Conducts patient surveys

Requirements

• Has a broad knowledge of routing modified diets, combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software
• Handles patient meal service orders in person or by phone
• Interacts with Veterans, dietitians, nursing staff, and other medical center employees
• Receives patient meal orders and preferences, meal and nourishment requests from nursing, clinical staff, and other members of the interdisciplinary team
• Takes whatever action necessary, within authority, to maximize patient satisfaction with meal service
• Completes select and non-select menus as required
• Retrieves computerized information to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides education and information on local facility therapeutic diets to patients, guests, and nursing staff
• Aids patients in selecting proper foods according to their individual diet
• Performs clerical and administrative duties in support of the service
• Performs other related duties as assigned

Qualifications

• At least six (6) months of general experience or successfully completed one (1) full year of education above high school level that included study in medical, health, or related fields.
• Or, at least one (1) Year of general experience or successfully completed two (2) years of education above high school that included at least 12 semester hours in subjects related to the position.
• Or, an equivalent combination of successfully completed post-high school education and experience, as described above, which meet the total qualification requirements for this grade level.