Health Technician

About the role

The Health Technician - Virtual Safety Monitor (VSM) is located at the Orlando VA Healthcare System - Lake Nona Campus. The incumbent functions as a member of the Nursing team and is responsible for ensuring the safety and well-being of patients through advanced virtual monitoring systems.

Responsibilities

• Maintains visual observation of all patients on the system - always
  Verbal redirects patients over digital 2-way audio device that is in patient room
  Immediately alerts nursing staff if the patient requires assistance
• Documents all admissions - discharges - adverse events - and routine observations as required and outlined by the Tele sitter program
• Provides floor staff with information in a timely fashion when patients appear to pose a threat to themselves or others
• Affirms patient environment safety and seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members
• Escalates issues in a timely manner to staff nurse - unit charge nurse - or nursing manager/supervisor as appropriate
• Documents all monitoring activities - patient interactions - and interventions in electronic medical records (EMR) to ensure comprehensive patient care documentation
• Participates in report with on-coming monitor staff when arriving for shift - and upon completion of shift
• Performs other related duties as assigned

Requirements

Major duties include but are not limited to: Maintains visual observation of all patients on the system - always Verbal redirects patients over digital 2-way audio device that is in patient room Immediately alerts nursing staff if the patient requires assistance Documents all admissions - discharges - adverse events - and routine observations as required and outlined by the Tele sitter program Provides floor staff with information in a timely fashion when patients appear to pose a threat to themselves or others Assures patient environment safety and seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members Escalates issues in a timely manner to staff nurse - unit charge nurse - or nursing manager/supervisor as appropriate Documents all monitoring activities - patient interactions - and interventions in electronic medical records (EMR) to ensure comprehensive patient care documentation Participates in report with on-coming monitor staff when arriving for shift - and upon completion of shift Performs other related duties as assigned

Qualifications

• To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/17/2026.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-6 position you must have served 52 weeks at the GS-5.
• The grade may have been in any occupation - but must have been held in the Federal service.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement.
• In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
• Individual Occupational Requirement for Health Aid and Technician (0640) Series (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series - and it is something that can't be waived.
• Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists - speech pathologists - medical officers - and optometrists.
• Therefore - technician experience is experience that required application of the knowledge - methods - and techniques of the position to be filled.
• Please clearly state your experience in resume.
• In addition to meeting the Individual Occupational Requirement - applicants must also meet the specialized experience.
• You may qualify based on your experience as described below:

• Specialized Experience-Submitted SF-50: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience would typically include - but are not limited to: Monitoring patients from a remote location and redirect them when necessary to ensure patient safety; Compiling - recording - reviewing - selecting - and basic interpretation of data collection and information that relate to patient care; Responding to patient needs and changes in patient priority depending on patient presentation and safety intervention; Proficiency in software applications to include electronic healthcare records systems; Regular and recurring contact with patients and the multidisciplinary team for the purpose of providing a range of care and services and/or obtaining facts or information.
• You will be rated on the following Competencies for this position: Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork

Skills

Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience - including volunteer experience.

Benefits

• Relocation/Recruitment Incentives: Not Authorized
• Critical Skills Incentive (CSI): Not Approved
• Permanent Change of Station (PCS): Not Authorized