Health Systems Specialist 2 (Social Work) (NY HELPS) - 51187

About the role

The Health Systems Specialist 2 (HSS 2) works with the interdisciplinary team in the Center for Hospice and Palliative Care to ensure that research, policy, and training incorporate an integrated approach to patient‑centered care. The role targets health‑care providers, patients, and families to identify deficiencies, improve communication, and increase education around hospice and palliative care issues, with subject‑matter expertise in advance care planning conversations and tools, bereavement support, and care coordination community resources.

Responsibilities

• Work with the interdisciplinary team to integrate research, policy, and training for patient‑centered care.
• Target health‑care providers, patients, and families to discover deficiencies and improve communication.
• Increase education around hospice and palliative care issues.
• Provide subject‑matter expertise on advance care planning conversations and tools, bereavement support, and care coordination community resources.
• Develop quality assurance and process improvement workplans to ensure center objectives are clear, measurable, and regularly evaluated.
• Assist with updates to the DOH public website.
• Coordinate annual education and outreach campaigns for the public.
• Participate in and present at industry conferences.
• Travel throughout New York State, including overnights to areas not served by public transportation.

Qualifications

Minimum Qualifications

• Permanent Transfer Candidates: Current NYS Department of Health employee with one year of permanent or contingent‑permanent, competitive status as a Health Systems Specialist 2 (Social Work), G20; OR current NYS employee with one year of permanent or contingent‑permanent, competitive status in a title G18 or higher and eligible to transfer under Section 70.1 of the NYS Civil Service Law. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
• Non‑Competitive Candidates Via NY HELPS: Possession of a New York State license and current registration as a Licensed Master Social Worker AND one year of post‑licensure experience providing clinical services in a licensed healthcare facility or program, or utilizing clinical knowledge in the review and oversight of clinical services for quality assurance or reimbursement purposes; OR registration as a Licensed Clinical Social Worker.

Preferred Qualifications

• Strong time‑management, critical‑thinking, and problem‑solving skills.
• Effective communication with internal and external stakeholders.
• Strong MS Office skills.
• Experience in Hospice, Palliative Care, Grief Counselling, or Advance Care Planning (preferred).

Benefits

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Work‑life balance
• Generous benefits package worth approximately 65% of salary