Health System Account Liaison
Success Profile
Here are the top traits that make a successful Health System Account Liaison:
- Achiever
- Entrepreneurial
- Goal-Oriented
- Persuasive
- Relationship Expertise
- Skilled Presenter
- Coverage you can rely on- Medical, Dental, and Vision
- Health Spending Accounts
- Flexible Spending Accounts
- Benefits that go beyond your base pay- 401(k) (U.S.)
- Pension (Canada)
- Employee Stock Purchase Plan
- Mental Health Programs
- Flexible Schedules
- Paid Time Off
- Wellness Program
- Education Reimbursement
- Volunteer Opportunities
- Flexible Work Environment
- A culture powered by belonging
- Work closely with our health system customers to help manage the customer relationship and further develop existing business or accounts.
- Manage customer satisfaction and support the field sales team in resolving problems in order to provide them time for strategic engagement with the Health Systems they are responsible for.
- Manage effective and proactive communication between Customers and various teams within McKesson to insure highest level of customer satisfaction (i.e. NPS).
- Perform sales and administrative tasks and procedures under supervisor direction on small to mid-size accounts.
- Negotiate or navigate the contracting process.
- Effectively observe, participate, and interface with customers directly to present products, solutions or services that can benefit the customer’s needs.
- Design solutions to meet the needs of our customers.
- Work on the customer roadmap with the field sales team to drive our renewal strategy forward.
- Professionally and effectively interface with customers, the field sales team, internal and external team members, to handle a variety of customer support functions.
- Spend majority of the time at customer sites.
- Degree or equivalent and typically requires 2+ years of relevant experience.
- Education: 4-year college degree or 2+ years of equivalent experience.
- Travel: Ability to travel up to 75% by car. Must have a valid driver’s license with a clean driving record.
- Attention to detail, organizational and problem resolution skills.
- Able to thrive in a dynamic environment and navigate organizational complexity and change.
- Advanced communications skills (1) Verbal Communication, 2) Non-verbal / Interpersonal communication, 3) Written Communications.
- Energetic self-starter with a passion for customer service.
- Intermediate proficiency with MS Office (Word, Excel and PowerPoint).
- Healthcare or distribution experience preferred.
- Large percent of time performing computer-based work is required.
- 75% travel within assigned territory.
- Will never solicit money or credit card information in connection with a McKesson job application.
- Do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
- Job postings are posted on our career site: careers.mckesson.com.
- McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
- McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
- McKesson job postings are posted on our career site: careers.mckesson.com.
Employee Spotlight
The opportunity to work at McKesson means you get to join in our company purpose of Advancing Health Outcomes for All. Hear from one of our team members to learn more about their role and how they get to make an impact every day.
Culture
Play a key role
Set out every day to do purposeful and meaningful work. Manage the entire deal lifecycle of a customer and play a key role in how McKesson can advance health outcomes for all.
Collaborate
Join a collaborative, fast-paced, determined team that is dedicated to building excellent relationships with our prospects and customers.
Your expertise
The future of health starts with you. Your unique story, ideas and experiences are valued here, and we need your sales expertise to fulfill our mission of improving care in every setting.
Benefits
Responsibility
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Remote role, must live in Utah, travel is up to 75% within the state.
Key Responsibilities
Minimum Requirement
Critical Skills
Working Conditions
Pay Range
$83,300 - $138,900
McKesson Talent Advisors
Equal Opportunity Employer
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.