Health Start Case Worker - Health and Human Services (1026)

Nature of Work Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned. The Health Start Program is an evidence-informed home visiting program that provides home-based education, support, and advocacy services to pregnant/postpartum people and their families in the northern region of Coconino County. The Health Start Program team consists of a Program Coordinator, two (2) full-time Case Workers. Case Workers' carry a caseload of 25 families and conduct weekly in-home visits. This position is funded by the Health Start program. Typical Duties (Illustrative Only) Interviews and elicits pertinent information from persons applying for assistanceConducts comprehensive assessments with individuals and families to identify strengths and areas of needInterprets rules and regulations regarding eligibility for a range of programsWorks with clients to develop individualized case plans, including specific goals and success strategiesProvides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rightsSupports clients in meeting short and long-term goals throughout the term of the case planMaintains and works with funding allocationsProvides follow-up and case plan review and revision as neededCoordinates services with other agencies and makes presentationsMay conduct home visitsCompiles data to prepare records and reportsAttends required meetings and trainings Essential functions of this position include: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers. Minimum Qualifications Four years of experience of progressively responsible experience in social services work OR Associate degree in a related field working with children and families and three years of experience of progressively responsible experience in social services work OR Bachelor's degree in a related field working with children and families and two years of experience of progressively responsible experience in social services work OR Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. ADDITIONAL REQUIREMENTS: if the position is in Community Services department, then a fingerprint clearance card is required. Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report. Preferred Qualifications Work experience in social services, health education, public health, Community Health Worker, Home Visitor, or similar work-related experience OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. The ideal candidate will have an Associate's degree or is studying in a field related to working with children and families or public health, and some experience providing services to children and families. The ideal candidate also has experience establishing trusting relationships and working with diverse populations. This position is safety sensitive. This position is non-exempt from overtime. Knowledge, Skills And Abilities Working knowledge of: Challenges and needs of the low-income populationAvailable community resourcesMethods and procedures used in determining eligibility for social servicesFunding allocationsInterviewing and investigative techniquesPrinciples and practices of case management Skill In Eliciting information through intake screening interviews and financial documentationInterpersonal communication with culturally diverse clientsOperation of various office equipment, including applicable software Ability To Assess the needs of low-income people and identify appropriate solutionsDemonstrate tact, initiative, and sound judgment under challenging circumstancesWork well with people of diverse social, cultural, and economic backgroundsMaintain strict confidentialityPrepare and maintain accurate documentation and recordsWork safely and support the culture of workplace safetyEstablish and maintain effective working relationships with employees, other agencies, service providers, and the publicFollow written and verbal instructionsCommunicate effectively verbally and in writing Coconino County is an Equal Opportunity Employer. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Employee Benefits Coconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes: (Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.) Vacation/Annual LeaveSick Leave10 Holidays Per YearHealth Care InsuranceDental PlanVision PlanGroup Life InsurancePre-Tax Deduction PlanSick Leave Conversion PlanPersonal Day Purchase ProgramVacation Sell Back ProgramTuition Reimbursement ProgramWellness ProgramLong-Term DisabilityArizona State Retirement SystemEmployee Assistance ProgramOn-going Training OpportunitiesFree bus transportation/ EcoPass bus pass Elective Coverage Dependent Medical, Dental, and VisionSupplemental Life (for employees & dependents)Flexible Spending AccountHealth Savings AccountTax-deferred investment programAccidental and Disability InsuranceShort Term Disability 01 Please share your understanding of helping others or how you have helped others. 02 Describe your experience in health education and/or case management services to individuals and/or families with limited access to resources. Required Question