Health Solutions Operations Director

About the role

The Regional Operations Leader (ROL) sits on the regional leadership team and is responsible for the day-to-day operational and financial aspects of the business while helping design and execute strategy. The ROL drives revenue growth and profitability through process standardization, KPI management, cash and commission oversight, knowledge sharing across the firm, and proactive recommendations to leadership. The role partners closely with regional leaders and national operations to identify efficiency opportunities, ensure consistent execution across markets, and enable scale through data, tooling, and governance.

How this opportunity is different

You will play a key role in the success of health solutions. You will implement operations optimization, allocate resources appropriately, and grow PTI. Additionally, you will need to develop a detailed knowledge of the business and Aon's internal processes and procedures to drive the organization to higher levels of efficiency and performance.

Responsibilities

• Drive revenue growth and profitability through process standardization, KPI management, cash and commission oversight, knowledge sharing across the firm, and proactive recommendations to leadership
• Partner closely with regional leaders and national operations to identify efficiency opportunities
• Ensure consistent execution across markets
• Enable scale through data, tooling, and governance
• Implement operations optimization
• Allocate resources appropriately
• Grow PTI
• Develop a detailed knowledge of the business and Aon's internal processes and procedures

Qualifications

• Minimum 7-10 years of finance and/or operational experience
• Ability to implement and manage financial controls
• Strong project management, organizational, and communication skills
• Ability to understand key drivers of profitability and operational performance
• Proficient in MS Office and Pivot Tables
• Able to work in a complex global matrix environment
• Demonstrated leadership skills
• Strong project management skills

Skills

• Organizational Leadership
• Performance Management (PM)
• Stakeholder Management
• Talent Management
• Team Development
• Team Management
• Change Management
• Process Improvements
• Customer Experience Transformation
• Customer Relationship Management (CRM)
• Data Analysis
• Data Management
• Operational Excellence
• Operations Management
• Performance Analysis
• Project Management
• Quality Control (QC)
• Strategic Consulting
• Troubleshooting
• Conflict Resolution

Pay

The salary range for this position is $118,700 - $185,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Benefits

• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Consideration for long-term incentive awards at Aon's discretion
• Medical, dental and vision insurance
• Various types of leaves of absence
• Paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, and paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Health savings account
• Health care and dependent care reimbursement accounts
• Employee and dependent life insurance and supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program that includes free counseling sessions
• Two "Global Wellbeing Days" each year
• Variety of working style solutions
• Continuous learning culture

Schedule

This is a hybrid role with the flexibility to work both virtually and from any local Aon office.