Health Services Administrator (RN)

Overview

MEDIKO is a mission‑driven organization delivering high‑quality medical care to correctional facilities. The Health Services Administrator (RN) oversees the management of healthcare services within a correctional facility, ensuring delivery of high‑quality, efficient, and compliant care while managing staff, coordinating operations, and adhering to regulatory requirements.

Responsibilities

• Leadership & Team Management: Provide strong leadership to medical units, mentor and develop staff, conduct performance evaluations, manage staffing levels and schedules, address staffing challenges, and ensure compliance with company policies and safety standards.
• Contract & Client Relationship Management: Serve as primary liaison between the facility’s jail administration and MEDIKO, represent MEDIKO in client meetings, oversee contract compliance, monitor performance indicators, and maintain proactive communication with facility leadership.
• Operations Management & Efficiency: Oversee daily medical unit operations, implement workflow improvements, ensure compliance with infection control, medication management, and emergency protocols, conduct audits, and coordinate interdisciplinary team meetings.
• Budget Management & Financial Oversight: Manage the healthcare budget, review and report budget performance, identify cost‑saving opportunities, oversee procurement of supplies and equipment, and track budget variances.
• Policy Adherence & Regulatory Compliance: Ensure compliance with HIPAA, OSHA, ACA, NCCHC, and other applicable regulations; maintain accurate medical records; monitor infection control and safety protocols.
• Staff Development & Training: Verify staff certifications and licensure, promote continuous education, develop training programs, and keep staff updated on regulatory changes and best practices.
• Leadership in Crisis Management & Emergency Preparedness: Maintain readiness for emergencies, train staff in crisis response, oversee emergency procedures, and lead medical responses during urgent incidents.
• Other Duties: Support development of unit policies, provide on‑call coverage as needed, and perform related duties as assigned.

Requirements

• Valid state RN licensure.
• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field.
• 5–7 years of progressive leadership experience in healthcare, with 3–5 years in a leadership role (preferred).
• Experience managing healthcare operations in a correctional or similarly regulated environment (highly preferred).
• Familiarity with regulatory compliance standards such as NCCHC, ACA, and other relevant healthcare regulations (preferred).
• Demonstrated strategic planning, project management, and cross‑functional team leadership.
• Proven track record of driving operational efficiencies, improving patient care, and managing budgets.
• Professional certifications such as FACHE, CPHQ, CHC, or similar (preferred).
• Active CPR/BLS certification (American Heart Association or American Red Cross) if the role is located in a correctional facility.

Benefits

• Competitive pay and MVP Bonus Program.
• Medical, dental, and vision insurance for employee and family.
• Preferred pharmacy network options.
• MDLIVE virtual provider telehealth options.
• Wellness program.
• Health Savings Accounts (HSA) and Health Reimbursement Accounts (HRA) with company match.
• Employer‑paid life insurance, AD&D, long‑term disability, and short‑term disability coverage.
• Optional voluntary coverage for additional life, accident, critical illness, and hospital indemnity plans.
• Paid portion of maternity leave.
• Employee Assistance Program.
• Generous paid time off (PTO) including 10 holidays and flexible floating holidays.
• MEDIKO 401(k) retirement plan with company match.
• Employee referral bonuses.
• Tuition reimbursement assistance plan.
• Free continuing education.
• Access to perks and discounts at nationally recognized chains, service providers, and retailers.

Pay

Competitive salary with eligibility for the MVP Bonus Program.