Health Services Administrator

SPECIAL SERVICE FOR GROUPS, INC. JOB DESCRIPTION ___________________________________________________________________________________ Title: Health Services Administrator Division: HOPICS FLSA: Exempt Supervisor: Associate Director of Health and Engagement Pay Scale: $3,416.67 – $3,958.33 semi-monthly Revised Date: July 2026 ____________________________________________________________________________ Summary The Health Administration Analyst is an independent professional responsible for overseeing and tracking reporting for HOPICS' harm reduction programs, homeless treatment programs, and SAPC-funded initiatives, including Drug Medi-Cal, CENS, Housing Navigation, and Recovery Bridge Housing. This role involves project managing SAPC incentive tracking processes and ensuring accurate metrics and revenue reporting. Under the direction of the Associate Director of Health and Engagement, the analyst pulls data, creates dashboards, and supports billing activities to ensure program compliance and financial health. Support the development of billing infrastructure for CalAims Community supports contracts. Essential Functions Pull reports daily from Sage PCNX to track program data and complianceCreate and maintain data dashboards and weekly reporting for harm reduction, homeless treatment, and SAPC-funded programsProject manage incentive activities and tracking for SAPC-funded programsInvoice SAPC incentives and track incentive related metricsAct as back up for SAPC billing activitiesDevelop and maintain data tracking mechanisms Track reporting and metrics for the harm reduction drop-in center, syringe services program, Client Engagement and Navigation Services and Drug Medi-Cal health programSupport billing activities and report out on program revenueMaintain and uphold Agency mission statement, values, policies, procedures, and principlesS/he will assist in training and provide support to necessary staff, providers, and other project partners participating in the project. Prepare reports in accordance with program requirements and Division policiesAttend all program, department, funding specific and other associated meetings and training as required or neededSome evenings and weekends requiredIdentify and resolve compliance discrepancies, such as clerical mistakes within participant records and ensuring all program operations, housing support services, and community transition efforts are accurately documented in both paper and digital formatsPrepare funder reports for Homeless Treatment ProgramTrack data for Street Medicine and Mat Services collaborations with external agencies Attend CalAIMs community meetings on behalf of the agencySupport the development of CalAIMs billing processesRegular attendance requiredOther duties as needed Secondary Functions Work on special projects as assignedPerform other duties as assigned by Sr. Manager, Associate Director, and Deputy Director Minimum Qualifications - Knowledge, Skills And Abilities Required A Bachelor's Degree in Social Services or other administrative, business or housing field is required from an accredited or state approved college or university, with a minimum two (2) years job related experience working with homeless individuals and families OR five years’ experience working in social service field; case management and homeless program experience preferredMasters degree in Social Work, Public Health, Public Administration may be substituted for 2 years of experienceWorking knowledge of Microsoft Word, Excel, and other database programsWorking knowledge of ArcGIS and/or TableauKnowledge of resource development, case management and documentationAbility to work with clients from diverse cultural, ethnic, and socio-economic backgroundsAbility to communicate effectively, both written and orallyVerification of Employment Eligibility and Background ClearanceMaintain and uphold Agency mission statement, values, policies, procedures, and principlesTB test required (Not more than 3 months prior to or 7 days after Date of Hire, and renewed annually thereafter)CPR and First Aid Certification required within 30 days of employment with the companyValid California Driver’s License and auto insurance requiredReliable TransportationReliable transportation is required Non-Essential Qualifications - Knowledge, Skills And Abilities Experience with Sage PCNX and Clarity HMISExperience and comfort working with AI to find solutions to data and programmatic problems Supervisory Responsibilities This Position oversees coordinators and analyst staff Environmental Conditions (Working Conditions) Typical office environment with a minimal noise level. Physical Requirements Typically spends time sitting, standing, typing, looking at a computer monitor for extended periods, and occasional lifting (max 20 lbs). Mental Requirements Must be able to handle constant distractions, prioritize tasks, process data, think analytically, and conceptualize workflows. I have been given a copy of this Job Description. I understand that I may be asked to perform duties not listed on the description and that management may change this position description at any time, according to Agency needs. Special Service for Groups, Inc. (SSG) is an Equal Opportunity/Affirmative Action Employer Powered by JazzHR yAM3j5gASH