Health Resource Specialist - Bilingual

About the role

This position serves as a Health Resource Specialist, providing bilingual support in addressing patient inquiries and ensuring access to healthcare resources.

Responsibilities

• Answering patient inquiries about healthcare services and resources
• Providing guidance on insurance coverage and eligibility
• Assisting patients with navigating healthcare systems and procedures
• Managing patient requests for appointment scheduling and referrals

Requirements

• Bilingual proficiency in English and Spanish
• Strong interpersonal and communication skills
• Basic knowledge of healthcare systems and procedures
• Ability to work flexible hours including evenings and weekends

Qualifications

• High school diploma or equivalent
• Experience in customer service or healthcare field preferred

Skills

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Attention to detail

Benefits

Not specified

Pay

$21.63 per hour

Schedule

Flexible hours including evenings and weekends