Health Management Coordinator-General Surgery-West Penn Hospital

Essential Responsibilities

• Captures and coordinates clerical and clinical functions.
• Prepares exam rooms and obtains health and physical information from patients prior to exams, procedures, testing, and administering injections under the supervision of healthcare providers.
• Schedules patients for procedures, diagnostic tests, and office visits. Provides patients with instructions and acts as a liaison between the physician and patients.
• Screens and directs incoming phone calls. Responds appropriately to internal and external customer inquiries.
• Supports front office operations including registration, chart preparation, insurance verifications, precertification, and billing tasks.
• Orders and tracks inventory of operational and clinical supplies.

Qualifications

• Minimum accepted medical assistant certification (NHA, AAMA, AMT, NCCT, AMCA).
• At least 2 years of clerical support, insurance verification, and registration experience in a medical office setting or equivalent education.
• CPR – American Heart Association certification.
• Completed Act 34, Act 33, and Act 73 criminal background clearance certificates.
• Completed FBI fingerprinting criminal background clearance certificate.
• Prior associate's degree in medical assistant program preferred.

Preferred

• Associate's degree.

Disclaimer

This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org