Health Information Specialist I-Entry Level-7068

About Our Client

The organization operates a data collaboration platform focused on healthcare. It serves a wide range of stakeholders including providers, health plans, researchers, and life sciences companies. The organization aims to make health data secure, accessible, and actionable, supporting activities from fulfilling patient medical record requests to enabling advancements in healthcare AI.

About the Opportunity

The Health Information Specialist I is responsible for processing release of information requests, primarily medical record requests, in a timely and accurate manner. This entry-level role ensures compliance with privacy regulations and company policies while providing high-quality service to customers. The position supports the secure management and handling of patient health information within a high-volume environment.

Responsibilities

• Receive, log, and process patient health information and Release of Information (ROI) requests following strict organizational and healthcare facility policies
• Maintain absolute confidentiality and technical security of all privileged, protected health information (PHI)
• Utilize proprietary company software, hospital electronic health record (EHR) systems, and facility databases effectively
• Adhere continuously to all corporate codes of conduct, compliance policies, and operational workflows
• Identify and report complex workspace anomalies or immediate site challenges directly to management for resolution
• Apply federal, state, and institutional medical privacy regulations stringently to prevent unauthorized disclosures of sensitive data
• Manage patient health records proactively and ensure total, uncompromised HIPAA compliance throughout the data lifecycle
• Prepare, organize, and update new patient charts with physical and digital documents gathered from paper and electronic medical records
• Assemble, audit, and index medical records accurately to ensure complete and comprehensive file packages
• Scan physical files and create high-resolution digital images of paperwork for seamless integration into electronic health records
• Respond promptly to internal and external requests for patient records from providers, legal entities, and insurance carriers
• Handle inbound and outbound phone calls professionally, addressing general inquiries regarding the records release process
• Absorb patient walk-ins politely and manage daily administrative tasks, including faxing, mail handling, sorting, and data entry
• Meet or exceed all site-specific daily productivity and quality assurance expectations
• Cook up secure document pick-ups or courier runs as necessary
• Assist with additional administrative or clerical duties as requested by leadership

Requirements

• High School Diploma, General Education Development (GED) certificate, or equivalent background required
• Demonstrated ability and reliable transportation to commute flexibly between assigned regional facility locations
• Full operational availability to work structured overtime hours during peak business periods or high-volume backlogs
• Strong basic computer skills, including fluid keyboard navigation, multi-window multitasking, and data entry comfort
• Direct hands-on experience operating standard office equipment, such as multi-line phones, fax machines, high-volume scanners, and printers
• Professional verbal and written English communication skills, with an emphasis on customer-facing politeness and clear articulation
• Exceptional attention to detail and an unyielding commitment to regulatory compliance in medical records handling
• Strong, accurate alphanumeric data entry skills to maintain database integrity
• Ability to work productively and independently under minimal direct supervision while adapting readily to changing priorities
• Proven organizational skills to manage, track, and execute multiple tasks simultaneously
• Resourcefulness and emotional resilience to respond effectively and calmly in a fast-paced, high-volume healthcare setting

Pay Range and Compensation Package

The target baseline wage rate is $15.00 USD per hour. The final assignment within this hourly framework is determined dynamically based on the candidate's prior exposure to medical terminology, technical platform familiarity, and localized operational factors.

Benefits & Perks

• Accrued Paid Time Off (PTO) package supporting personal vacation and wellness days
• Comprehensive medical insurance options for essential healthcare protection
• Vision insurance plan supporting preventative eye care needs
• Dental insurance coverage supporting fundamental oral health wellness
• Secure retirement savings architecture via an employer-sponsored 401(k) plan
• Strategic tuition assistance opportunities to support continuous educational development and career growth

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.