Health Information Specialist
About the role
This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
This is an intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.
Responsibilities
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Aid with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Manage patient health records.
- Safeguard patient records and ensure compliance with HIPAA standards.
- Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensure medical records are assembled in standard order and are accurate and complete.
- Create digital images of paperwork to be stored in the electronic medical record.
- Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes, opening mail, and data entry.
- May schedule pick-ups.
- Aid with training associates in the HIS I position.
- Generate reports for manager or facility as directed.
- Must exceed level 1 productivity expectations as outlined at specific site.
- Participate in project teams and committees to advance operational strategies and initiatives as needed.
- Act in a lead role with staff regarding general questions and assist with new hire training and developmental training.
- Other duties as assigned.
Requirements
- High School Diploma or GED.
- Must be 18 years of age or older.
- Ability to commute between locations as needed.
- 1-year Health Information related experience.
- Meets and/or exceeds Company's Productivity Standards.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to changing priorities and role needs.
- Able to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Qualifications
- Ability to build relationships with on-site clients and customers.
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Skills
- Basic computer proficiency.
- Strong data entry skills.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
Benefits
Not specified.
Pay
Salary ranges for this position are developed with the support of benchmarks and industry best practices.
Schedule
Not specified.
Equal Opportunity Employer
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation.