Health Information Specialist

About the role

About Our Client:The organization operates within the healthcare data collaboration industry, addressing the critical need for secure, accessible, and actionable health data. It supports a wide range of healthcare stakeholders including providers, health plans, researchers, and life sciences companies by delivering solutions that enable the connection and use of healthcare data to improve health outcomes.

About the Opportunity:The HEALTH INFORMATION SPECIALIST I is responsible for processing billing records requests and managing patient health information in compliance with HIPAA and organizational standards. This role ensures the confidentiality, accuracy, and proper handling of medical records, supporting the organization's mission to maintain secure and accessible health data. The position contributes by facilitating the timely and compliant release and management of patient information.

Responsibilities

• Process billing records requests in compliance with HIPAA, release-of-information standards, and client-specific requirements
• Receive and handle requests for patient health information following organizational and facility policies
• Maintain confidentiality and security of all privileged information
• Use and maintain knowledge of company and facility software systems
• Adhere to the organization's and client facilities' Code of Conduct and policies
• Inform management of work-related issues, site difficulties, or workload fluctuations
• Assist with additional duties as required
• Apply medical privacy regulations consistently to prevent unauthorized disclosures
• Manage and safeguard patient health records ensuring HIPAA compliance
• Prepare new patient charts by gathering documents from paper and electronic sources
• Assemble medical records in standard order, ensuring accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Respond to internal and external requests for patient records appropriately
• Handle inbound and outbound calls
• Assist with patient walk-ins as needed
• Support administrative tasks such as handling faxes, opening mail, and data entry
• Meet productivity expectations defined by the site
• Schedule pickups as necessary
• Perform other duties as assigned

Requirements

• High school diploma or GED
• Minimum age of 18 years
• Ability to commute between locations as required
• Willingness to work overtime during peak periods
• Basic computer skills
• Proficiency with phones, fax machines, printers, and general office equipment
• Professional verbal and written communication skills in English

Pay

The estimated base pay range per hour for this role is 15 to 15 USD