Health Information Operations Specialist

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: - Position title: Health Information Operations Specialist (we don't repeat as heading) - Nature of position: description (could be About the role) - Minimum qualifications: list (could be Requirements or Qualifications) - Responsibilities: list - Organization: list of behaviors (maybe "Organizational Expectations" but not in allowed headings; we could map to "Skills" or "Qualifications"? The allowed headings are limited: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to fit content into those. We have: - About the role: could be the "Nature of position" paragraph. - Responsibilities: the list under RESPONSIBILITIES. - Requirements: maybe the "MINIMUM QUALIFICATIONS" list (these are requirements). Could also be Qualifications. - Qualifications: maybe the same as Requirements? But we need to avoid duplication. Could split: Requirements = hard requirements (high school diploma, experience, etc.) Qualifications = preferred (knowledge of medical terminology preferred, etc.) But we need to decide. - Skills: maybe the "Strong clerical and organizational skills..." etc. That's part of qualifications. - Benefits, Pay, Schedule: not present, so we omit those sections. - Organization: could be considered "Skills"? Not exactly. Could be "About the role" extended? Or we could treat as "Skills" (professional behavior). But better to include a section "Skills" for the list of clerical/organizational/communication skills etc. The "Organization" section includes many behavioral expectations; could be considered "Skills" or "Qualifications". Since we have limited headings, we could put those under "Skills". However we also have "Strong clerical and organizational skills..." already in Minimum Qualifications. Might be redundant. We need to preserve all substantive information. So we need to include all points from Minimum Qualifications, Responsibilities, and Organization (behavioral). We must not invent sections. We could create sections: -

About the role

with the nature of position paragraph. -

Responsibilities

with ul list of responsibilities. -

Requirements

with ul list of minimum qualifications (hard requirements). -

Skills

with ul list of clerical/organizational/communication skills, typing proficiency, multitasking, etc. Also maybe include knowledge of medical terminology preferred? That could be qualifications. But we need to avoid duplication: The Minimum Qualifications list includes many items: High school diploma or equivalent required; Experience in medical records, referrals, or clerical duties performed; Knowledge of medical terminology preferred; Strong clerical and organizational skills as well as attention to details; Strong written and verbal communication skills; Proficient in computer software such as Microsoft Office, Word and Excel; Ability to work and communicate with a multidisciplinary healthcare team and the public; Must demonstrate proficiency in typing; Possess the ability to multitask and work in multiple programs at any given time; Selfmotivated and organized with flexible approach and adapts to change; Ability to work efficiently and effectively in high volume department and prioritize accordingly; Must be able to sit, stand, walk, bend, and/or lift for extended periods of time. That's a mix of requirements and skills. We could split: Requirements = education, experience, ability to sit/stand etc. Skills = clerical/organizational, communication, computer proficiency, typing, multitasking, etc. But we need to ensure we don't lose any. Organization section includes many behavioral expectations: enthusiasm, positive attitude, professionalism, handling conflict, friendly manner, neat appearance, dress code, leave personal problems out, treat coworkers with dignity, abstain from gossip, arrive on time, complete tasks effectively, little absenteeism, follow leave guidelines, follow line of support, willingness to respond to unusual demands, manage time, recognize and assist others, share workload, work cooperatively, work independently, abstain from criticizing, demonstrate loyalty, support mission/vision, accept cross training, take initiative to identify skill development needs, commitment to mission. These could be considered "Skills" (soft skills) or "Qualifications". Since we already have Skills section for clerical etc., we could add another section maybe "Qualifications" for these behavioral expectations. But we have only one Skills heading allowed; we could combine all soft skills under Skills. Thus: - About the role: nature of position. - Responsibilities: list. - Requirements: education/experience/physical ability. - Skills: clerical/organizational, communication, computer proficiency, typing, multitasking, self-motivated, adaptability, prioritization, teamwork, professional behavior, etc. (including organization list). We must ensure we don't create sections with filler like "not specified". All content must be present. We must not include Job ID etc. There's none. We must not include boilerplate like EEO etc. There's none. We must output only HTML fragment. Let's craft. First, About the role:

The Health Information Operations Specialist is an integral member of the interdisciplinary health team and assumes responsibility for medical records maintenance according to departmental guidelines. The position is also responsible for accurate, timely, and proper scheduling of ordered services based on referrals.

Second, Responsibilities:

• Always protects the confidentiality of the patient and their records by complying with the COFMC Patient Confidentiality and HIPPA policies/procedures
... etc. Need to list each responsibility line. Let's extract responsibilities lines: - Always protects the confidentiality of the patient and their records by complying with the COFMC Patient Confidentiality and HIPPA policies/procedures - Maintains high level of confidentiality by not discussing patient information, except when it directly relates to the case of the patient - Responsible for proper maintenance of all medical records - Ensures proper authorization has been received from the patient prior to releasing medical records - Distributes incoming faxes according to urgency - Refers initial and follow up appointments for all providers/patients - Submits medical records/pertinent patient information to receiving facility - Contacts patients with appointment information and requirements for appointments made - Tracks and follows up on incoming referrals - Maintains close working relationship with all clinical staff to ensure optimal patient flow - Participates in Performance Improvement Teams - Communicates clearly and effectively with coworkers - Rotates to other sites as needed - Participates in training other staff and new employees - Participates in agencysponsored staff trainings and events (safety, OSHA, staff meetings, etc.) - Participates in orientation/training activities for new departmental personnel. - Performs other duties as assigned Note: some lines have periods; we keep as is. Third, Requirements: we need to decide what goes here. Let's pick: High school diploma or equivalent required; Experience in medical records, referrals, or clerical duties performed; Ability to work efficiently and effectively in high volume department and prioritize accordingly; Must be able to sit, stand, walk, bend, and/or lift for extended periods of time. Also maybe "Ability to work and communicate with a multidisciplinary healthcare team and the public" could be skill but we can put in Skills. But we need to preserve all substantive info; if we omit something, it's not allowed. So we must include every line from Minimum Qualifications somewhere. So we need to allocate each line to either Requirements or Skills. Let's list all Minimum Qualifications lines: 1. High school diploma or equivalent required 2. Experience in medical records, referrals, or clerical duties performed 3. Knowledge of medical terminology preferred 4. Strong clerical and organizational skills as well as attention to details 5. Strong written and verbal communication skills 6. Proficient in computer software such as Microsoft Office, Word and Excel 7. Ability to work and communicate with a multidisciplinary healthcare team and the public 8. Must demonstrate proficiency in typing 9. Possess the ability to multitask and work in multiple programs at any given time 10. Selfmotivated and organized with flexible approach and adapts to change 11. Ability to work efficiently and effectively in high volume department and prioritize accordingly 12. Must be able to sit, stand, walk, bend, and/or lift for extended periods of time We need to include all. We could put #1, #2, #11, #12 under Requirements (education, experience, ability to prioritize, physical ability). The rest under Skills. But #3 "Knowledge of medical terminology preferred" is a qualification; could be under Skills or Qualifications. We'll put under Skills. Thus: Requirements (

Requirements

): - High school diploma or equivalent required - Experience in medical records, referrals, or clerical duties performed - Ability to work efficiently and effectively in high volume department and prioritize accordingly - Must be able to sit, stand, walk, bend, and/or lift for extended periods of time Skills (

Skills

): - Knowledge of medical terminology preferred - Strong clerical and organizational skills as well as attention to details - Strong written and verbal communication skills - Proficient in computer software such as Microsoft Office, Word and Excel - Ability to work and communicate with a multidisciplinary healthcare team and the public - Must demonstrate proficiency in typing - Possess the ability to multitask and work in multiple programs at any given time - Selfmotivated and organized with flexible approach and adapts to change Now we also have Organization section (behavioral expectations). Those could also go under Skills as well, but we already have a Skills section; we can add more items there. Let's list Organization lines: - Exhibits enthusiasm, a positive attitude, and professionalism in the workplace - Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then, if necessary, with 3rd party mediation) - Displays a friendly manner and is easy to approach - Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy - Leaves personal problems out of the workplace - Treats all coworkers with dignity and respect - Abstains from gossip in the workplace - Arrives on time and works through designated hours - Completes tasks effectively, accurately and on time - Demonstrates little or no absenteeism/follows leave guidelines - Follows designated line of support - Display a willingness and flexibility to respond to unusual jobrelated demands - Manages time well - Recognizes and assists others in the work of the department, even though the work may be outside of regular duties - Shares equally in the workload of the department - Works cooperatively with all team members and departments - Works independently requesting assistance from supervisor only as needed - Abstains from criticizing COFMC, colleagues and supervisors - Demonstrates loyalty to COFMC, colleagues and supervisors - Demonstrates support of the mission and vision of COFMC - Accepts and participates in cross training - Takes initiative to identify skill development needs - Commitment to the COFMC mission. We can add these to Skills as well, making a long list. That's okay. Thus Skills section will contain all the above items plus the earlier skill items. We must ensure we don't duplicate any items. Let's combine. Skills list items: - Knowledge of medical terminology preferred - Strong clerical and organizational skills as well as attention to details - Strong written and verbal communication skills - Proficient in computer software such as Microsoft Office, Word and Excel - Ability to work and communicate with a multidisciplinary healthcare team and the public - Must demonstrate proficiency in typing - Possess the ability to multitask and work in multiple programs at any given time - Selfmotivated and organized with flexible approach and adapts to change - Exhibits enthusiasm, a positive attitude, and professionalism