Health Information Operations Specialist
The Clinic @ Central Oklahoma Family Medical Center · Ada, OK · 1 wk ago
On-siteHealthcareFull-time
About the role
The Health Information Operations Specialist plays a crucial role in the interdisciplinary health team, focusing on medical records maintenance and service scheduling.
Responsibilities
- Protects patient confidentiality by adhering to COFMC Patient Confidentiality and HIPAA policies/procedures
- Maintains high levels of confidentiality by not discussing patient information outside of relevant cases
- Ensures proper maintenance of all medical records
- Verifies proper authorization before releasing medical records
- Distributes incoming faxes based on urgency
- Refers initial and follow-up appointments for all providers/patients
- Sends appointment information and requirements to patients
- Tracks and follows up on incoming referrals
- Maintains a collaborative relationship with clinical staff for optimal patient flow
- Participates in Performance Improvement Teams
- Communicates clearly and effectively with coworkers
- Rotates to other sites as needed
- Trains other staff and new employees
- Attends agency-sponsored trainings and events
- Completes orientation/training activities for new departmental personnel
- Performs other duties as assigned
Qualifications
- High school diploma or equivalent
- Experience in medical records, referrals, or clerical duties
- Knowledge of medical terminology preferred
- Strong clerical and organizational skills
- Attention to details
- Strong written and verbal communication skills
- Proficiency in computer software such as Microsoft Office, Word, and Excel
- Ability to work and communicate with a multidisciplinary healthcare team and the public
- Ability to sit, stand, walk, bend, and lift for extended periods
- Self-motivated and organized with a flexible approach
- Prioritizes tasks and works in high-volume environments
Skills
- Confidentiality and HIPAA compliance
- Medical record management
- Scheduling and appointment coordination
- Communication and teamwork
- Time management and multitasking
Benefits
N/A
Pay
N/A
Schedule
N/A