Health Information Management Systems Director

About the role

The Health Information Management Director is a hands‑on leader responsible for the daily operations of the health information department. This role ensures accurate, timely, and secure management of patient records in compliance with HIPAA, organizational policies, and regulatory requirements. The Director actively participates in operational tasks while guiding staff to maintain efficient workflows, data integrity, and confidentiality across both paper and electronic health record (EHR) systems. The ideal candidate is passionate about serving the community and enjoys working collaboratively in a team environment.

Key Responsibilities

• Oversee and actively participate in the organization, retrieval, and retention of health records.
• Ensure compliance with HIPAA and other regulatory standards for privacy and security.
• Supervise and mentor HIM staff, providing training and performance feedback.
• Maintain adequate staffing and adjust workflows to meet operational needs.
• Monitor EHR processes, chart completion, and documentation accuracy.
• Manage release of information requests and ensure timely, compliant responses.
• Conduct regular audits and quality‑assurance reviews to maintain data integrity.
• Develop and update departmental policies and procedures in alignment with best practices.
• Collaborate with clinical and administrative leaders on data‑governance, compliance, and quality‑improvement initiatives.
• Maintain a secure, organized, and efficient work environment.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Health Information Management or a related field (preferred).
• RHIT or RHIA certification (strongly desired).
• Minimum of three years’ experience in health information or medical records management, including supervisory responsibilities.
• Proficiency with EHR systems.
• Strong knowledge of HIPAA regulations, release‑of‑information processes, and record‑retention requirements.
• Excellent organizational, communication, and leadership skills.
• Ability to read, interpret, and apply regulatory guidelines and organizational policies.
• Bilingual ability is a plus.

About Yakima Neighborhood Health Services

Established in 1975, Yakima Neighborhood Health Services (YNHS) is a non‑profit organization that serves patients across Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care, and Pharmacy. Our mission is to improve the quality of life in our communities by providing accessible and integrated health and social services, ending homelessness, and offering unique learning opportunities for students of health professions.

Pay

Starting annual salary: $100,000 – $125,000.

Benefits

• Employer‑provided medical, dental, vision, life, disability, and retirement insurance.
• Ten paid holidays.
• Flexible paid leave and cash‑out options.
• Retention bonuses to reward commitment to the mission.