Director of Health Information Systems

Requirements

Excellent analytical and leadership skills
Must present as courteous and professional at all times
Demonstrated flexibility and ability to perform multiple tasks
Excellent communication skills, including the ability to organize ideas in logical and clear fashion
Ability to work with others in cooperative and collaborative manner
Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
Thorough knowledge of working with healthcare data, patient databases and other digital strategies to provide a deep insight into the functions of an organization

Duties & Responsibilities

Provide strategic direction for the design, deployment, optimization, and ongoing management of the agency's EHR and associated health information platforms.
Establish and maintain data governance practices that uphold data quality, accuracy, standardization, and organizational consistency.
Ensure documentation processes and workflows effectively support high-quality behavioral health and SUD clinical care.
Oversee the development and maintenance of data standards, including forms, templates, terminology, and configuration across systems.
Guide the creation of dashboards, analytical tools, and reporting mechanisms used for quality improvement, outcomes tracking, utilization trends, and regulatory compliance.
Partner with internal teams to ensure accurate and timely submission of federal and state behavioral health reporting requirements (e.g., SAMHSA, DPH, grant-funded programs, payer data).
Direct system upgrades, enhancements, and interoperability initiatives to support evolving clinical and operational needs.
Lead collaborative, cross-department efforts to refine workflows and promote effective adoption of technology solutions.
Supervise Health Information staff, including analysts, specialists, and EHR support personnel, ensuring strong performance and professional development.
Serve as the primary liaison between clinical programs, operations, IT, and external vendors to ensure alignment and efficient system use.
Offer training, technical guidance, and support to improve documentation quality and maximize system utilization.

Qualifications

Bachelor's, or Master's degree (preferred) in Health Informatics, Computer Science, Information Technology, or Data Science
RHIA, RHIT, CHDA, or related HIM/informatics certification
Experience with behavioral health EHR platforms (e.g., Credible, Netsmart, SmartCare, CareLogic, Epic BH modules)
Knowledge of quality improvement frameworks and performance measurement