Health Information Management Specialist (Full Time 0.8 - 1.0 Days)

About the role

Hospice & Community Care is seeking a Health Information Management (HIM) Specialist to join our dedicated team. This position offers a unique opportunity to support patients and families at the end of life, working in a supportive environment that values collaboration and quality care.

Responsibilities

• Performs and oversees all daily medical records functions.
• Utilizes the HIM ticketing system to process open tickets, respond to user's requests and complete pending tickets.
• Audits incoming forms for completion and accuracy, alerting users to incomplete or incorrect documentation.
• Collaborates with the Inpatient Center to collect and process paper documentation, prioritizing admission documentation for audit and processing.
• Collaborates with multiple departments using the EHR and other electronic systems.
• Conducts ongoing quality assurance activities with all medical records in the department to ensure accuracy and completeness.
• Completes chart audits to monitor and review compliance for interdisciplinary team meetings, general inpatient stays, admissions, continuous home care, and additional audits.
• Processes and tracks provider orders, certifications, and addendums for signatures, working closely with patients, family members, and other clinical staff members.
• Accesses third-party EHR systems as needed to process requests for patient records and uploads.
• Assists with the assembly of patient care admissions folders.
• Completes inventory checks for department supplies.
• Maintains an organized workflow by monitoring incoming e-faxes and ensuring timely processing.
• Processes release of information requests, ensuring medical information complies with confidentiality and privacy policies and regulations.
• Communicates with physicians or providers involved and distributes plan of care and additional clinical information to nursing homes.
• Participates in the HIM orientation and training when needed.
• Cross-trains with all members of the department to provide backup.
• Answers incoming phone calls while maintaining high levels of customer service.
• Audits for completion and closes discharged patient records, ensuring all documentation is complete.
• Notifies providers involved in patient’s care of patient’s death or discharge according to regulations.
• Takes initiative to enhance department procedures and capabilities.

Requirements

• High School or GED required.
• Proficient with Microsoft, Outlook, Teams, and Google Systems.

Qualifications

• Must be able to travel to Harrisburg office on occasion.
• This is not a remote position.
• Must be willing to work a flexible work schedule, including evenings, weekends, and holidays if needed and specified by supervisor.

Skills

• Strong organizational skills.
• Attention to detail.
• Excellent communication skills.
• Ability to work independently and as part of a team.

Benefits

We offer a full range of benefits including health insurance, dental and vision insurance, short and long term disability, life insurance/AD&D, flexible spending account, 401(k) and Roth 401(k) retirement plans with company match, paid holidays, paid time off (PTO), shift differentials, employee assistance program, tuition reimbursement program, free flu shots, mileage reimbursement, educational opportunities, AAA membership, chair massages, fresh fruit during the summer, semi-annual “All Staff” meetings, fun, employer-sponsored activities and recognition events.

Pay

The salary for this position is commensurate with experience.

Schedule

The position is offered on a 40-hour/week basis (open to discussing 32 or 36 hours/week), Monday through Friday, Day Shift, 8am start time. There are 1-2 holidays/year.