Health Information Management Manager (Full Time 1.0 Days)

About the role

Hospice & Community Care provides quality care to thousands of patients and families every year so they can live better at end of life. We are able to support hundreds of individuals in our community each day because of our incredible staff. Whether in a clinical role or supporting the organization behind the scenes, your career at Hospice & Community Care makes a meaningful difference to patients and families.

Schedule

• Full Time, 40 hours/week
• Monday – Friday, 8:00 am – 5:00 pm
• Travel to another location 1 day per week
• Not a remote position
• Must work a minimum of 40 hours per two‑week pay period (64 hours per two‑week pay period also noted)

Responsibilities

• Provides leadership to staff regarding all areas of health information management and acts as liaison with other departments to assist in carrying out responsibilities relative to the medical record, health information management, and health information flow.
• Effectively manages staff and volunteers to ensure work related to maintenance of a complete medical record, distribution of revised organization “stock” forms, and all processing of health information is accurate and timely.
• Performs chart audits to verify that records are complete.
• Follows up with appropriate department supervisors as needed when delays to completion of documentation occur or when other issues arise.
• Assures that all requests for release of information are compliant with organization policy and state and federal regulatory bodies regarding privacy and confidentiality.
• Ensures uses and disclosures of protected health information are adequately tracked and recorded.
• Coordinates record retention and destruction schedules for the organization.
• Works with internal and/or external vendors for proper storage and/or destruction of paper records.
• Maintains accurate and timely documentation related to medical record retention and destruction.
• Ensures Medicare addendums are furnished timely, monitors outstanding addendums, and follows up as needed to support timely completion and compliance.
• Monitors the distribution and return of signatures for all clinical orders and certifications with internal and community providers.
• Updates charges for medical records annually based on state regulation.
• Generates invoices for medical record copies as appropriate.
• Develops, maintains, and implements policies, procedures, and processes for the Health Information Management Department, assuring compliance with all federal, state, and accreditation regulations and standards.
• Works in collaboration with the Quality & Compliance department to ensure overall compliance related to all health information management related tasks.
• Provides support to Quality & Compliance audits like ADRs, etc.
• Participates in record review, data collection, and reporting projects and activities.
• Participates in quality assessment and performance improvement activities.
• Receives and processes all requests for medical record information and maintains required documentation.
• Participates in new employee orientation, annual review, and ongoing staff education regarding organization medical record procedures, HIPAA requirements, HIM Department Operations, and confidentiality.
• Oversees data collection activities related to medical records and prepares assigned reports as requested.

Qualifications

• High School diploma or GED required
• 2 years of supervisory experience in healthcare required
• Proficient with Microsoft Office, Outlook, Teams, and Google Systems
• Must be vaccinated for influenza or be granted a religious/medical exemption

Benefits

• Health Insurance
• Dental and Vision Insurance
• Short and Long Term Disability – Employer Paid
• Life Insurance / Accidental Death & Dismemberment (AD&D) – Employer Paid
• Flexible Spending Account (FSA)
• 401(k) and Roth 401(k) retirement plan with company match
• Paid Holidays
• Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Free Flu Shots
• Mileage reimbursement
• Educational Opportunities
• AAA Membership – Employer Paid
• Chair Massages – Employer Paid
• Fresh Fruit during the summer
• Semi‑Annual “All Staff” meetings
• Fun, employer‑sponsored activities and recognition events