Health Information Management Specialist

Position Summary

The Health Information Management Specialist processes and maintains health information records in compliance with legal and regulatory requirements. They ensure patient health information is correct, accurate, and accessible to clinical teams, providing superior customer service.

Key Outcomes

• Ensure accurate, complete, and organized health records are delivered to providers in a timely manner.
• Respond to requests for health information (patients and medical personnel) and ensure information is released in accordance with regulatory requirements (e.g., HIPAA, Confidentiality) and Martin's Point policies and procedures.
• Ensure incoming mail is prioritized, scanned, and routed to assigned recipients in a timely manner.
• Turn around key Athena inbox documents and forward them to appropriate recipients in a timely manner.
• Provide appropriate labeling to all incoming documents in the electronic health record and forward them to the appropriate party in a timely manner.
• Ensure accurate and timely flow sheet entry of appropriate documents and lab values.
• Archive and purge records periodically to ensure health records are properly stored when not active.
• Provide assigned training to new staff to assist their orientation to health records management.
• Foster an atmosphere of continuous improvement to maximize efficiency and team effectiveness.

Education/Experience

• High School Diploma or GED required
• Associate Degree preferred
• Previous Experience in Health Care/Health Information Management preferred

Skills/Knowledge/Competencies (Behaviors)

• Excellent written and oral communication skills
• Windows Based Computer Skills: data entry and work processing ability
• Resiliency and ability to handle difficult conversations with patients and internal customers
• Multitasking among phone and face-to-face encounters despite frequent interruptions
• Analyzing and problem-solving in a win-win manner
• Detailed oriented with excellent follow-up skills
• Follow-through on issues to conclusions
• Working knowledge of the health information management / medical records function, including release of information, storage, filing, and confidentiality
• Strong working knowledge of the Health Insurance Portability and Accountability Act (HIPAA)
• Interacting with all levels of staff and management
• Able to accomplish multiple priorities within specified timeframes
• Able to present a professional demeanor at all times

Qualifications

• This position is not eligible for immigration sponsorship

Benefits

• We are an equal opportunity/affirmative action employer
• Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities