Health Information Management Specialist
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy.
About the role
This is an entry-level, part-time onsite position with flexible daytime hours. The role offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement opportunities.
Responsibilities
- Completes analysis/reanalysis of all records accurately and timely.
- Completes accounts from EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
- Follow-up with ancillary/nursing departments for missing documentation as outlined.
- Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.
- Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.
- Reviews medical record documentation in electronic medical records, creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).
- Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.
- Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.
- Identifies systematic problems and routes to the Manager for facility resolution.
- Promptly reports issues and trends not complying with facility or corporate policies/standards.
- Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.
- Other duties as assigned.
Requirements
- Knowledge of CMS and Joint Commission regulations preferred.
- EMR experience preferred.
- Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience).
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Qualifications
- CRCR certification required within 9 months of hire (company paid).
Pay
This position pays between $18.65 – $19.90 per hour based on experience.
Benefits
- Bonus incentives.
- Paid certifications.
- Tuition reimbursement.
- Comprehensive benefits package designed to support physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
- Professional development opportunities, including earning a professional certification relevant to the field.
- Quarterly and annual incentive programs for employees who exceed expectations.
About Ensemble
Ensemble is an award-winning company recognized for excellence in revenue cycle management:
- Five-time winner of “Best in KLAS” (2020-2022, 2024-2025).
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution (2021-2024).
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle (2019-2024).
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment (2024).
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance (2020, 2022-2023).
- Energage Top Workplaces USA (2022-2024).
- Fortune Media Best Workplaces in Healthcare (2024).
- Monster Top Workplace for Remote Work (2024).
- Great Place to Work certified (2023-2024).
Ensemble’s culture is rooted in collaboration, growth, and innovation, with a focus on empowering employees to challenge the status quo. Their core values include customer obsession, embracing new ideas, and striving for excellence.