Health Information Management Director

About the Role

Under the direction of the Regional HIM Director, you are responsible for managing, coordinating, and performing the day-to-day operations and workflow of the facility-based HIM operations. You will assist the Regional HIM Director with the oversight and implementation of facility-related HIM Service Center (HSC) operational planning, service level agreements, budgets, workflow processes, and internal controls. You actively participate in the facility-based unbilled management process and resolution of issues contributing to unbilled accounts.

Responsibilities

• Assist with Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) and HIM Shared Services activities, including but not limited to: FTE management, forms management, interface workbook, operational assessment, action planning, productivity monitoring, release of information management, record storage and destruction management, staff education, and HIM operations cleanup.
• Participate in communication efforts with HIM personnel, facility departments, facility department and unit leadership, facility leadership, and medical staff, including serving as a key HIM contact for facility implementation activities and project core team meetings.
• Manage facility-based HIM operations and staff, including but not limited to: record pick-up and reconciliation, release of information request processing, hardcopy retrieval of medical records, tumor and/or trauma registry, and processing of birth certificate/paternity papers as applicable.
• Routinely assist in the performance of facility-based HIM operations, including ad hoc record pick-up and reconciliation, release of information request processing, and hardcopy retrieval of medical records as needed.
• Perform facility unbilled activities, including physician query follow-up, physician incomplete record follow-up, collaboration with facility department leaders in monitoring and working unbilled reports, working applicable HPF/MPF queues, and managing HIM operations unbilled processes.
• Oversee facility-specific 360 Encompass Computer Assisted Coding (CAC) implementation activities for all patient types and support/sustain the HIM operational aspects of CAC post go-live.
• Work all applicable HPF/MPF workflow queues (including Facility HIM Department Queue, Coding Pend for Queues, Review Queues, Unknown Document Queue, Cancelled Accounts Queue, and all Wait for Workflow Trigger Queues) according to established workflow guidelines and schedules.
• Collaborate with Medical Staff and Facility Leadership to comply with standards and guidelines enforced through the Medical Staff Bylaws/Rules and Regulations (e.g., suspension of privileges) and facilitate physician notification processes regarding medical record documentation deficiency, delinquency, and physician suspension.
• May serve as the Facility Privacy Official, Records Management Coordinator, RAC Coordinator, and/or perform state reporting duties.

Qualifications

• Bachelor’s Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's Degree program or equivalent work experience with CEO approval.
• A minimum of one year of HIM department experience is preferred; three or more years is strongly preferred.
• A minimum of one-year healthcare management experience is strongly preferred.
• RHIA or RHIT strongly preferred.

Benefits

St. David's North Austin Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.