Health Informatics Specialist

Duration: 6 months (initial contract).

About the role

The Health Informatics Specialist III is an experienced informatics nurse and internal consultant who partners with clinical, business, and technology teams to support the design, implementation, adoption, and interoperability of clinical and non‑clinical information systems across the enterprise. The role is directly engaged in enterprise, capital, and operational projects, using process improvement and change‑management techniques to reduce harm and risk, improve workflows and care delivery, and evaluate the effectiveness of integrated technologies.

Responsibilities

• Leadership: Serve as liaison between Digital & Technology Services and nursing, providers, allied health, and non‑clinical end users; develop and maintain partnerships with clinical and operational leadership; analyze digital services for applicability to practice, operations, administration, and research; lead unit‑level core and sub‑teams for operational and implementation work; consult on healthcare information problems and solution design; work with enterprise‑wide and unit‑level governance; communicate with stakeholders, sponsors, and internal customers; precept graduate informatics students; support clinical communication during downtime and EHR reconciliation.
• Change & Quality Management: Apply system life‑cycle knowledge and framework for implementation; operationalize change using quality methodologies; develop risk/benefit matrices; assess impact of change on clinical and non‑clinical systems; partner with education and communications; document current and future state workflows; assist with project and operational testing; perform gap analyses and propose solutions; mitigate risks.
• Process Improvement: Act as project consultant for complex Digital & Technology Services process‑improvement projects; review and document current state, gather future‑state requirements, create workflow recommendations, analyze gaps, coordinate with Epic modules, liaise between solution architects and clinical/business teams; track progress; ensure data quality standards; support data integration for decision support and business intelligence; develop auditing and review processes; participate in Epic vendor visits.
• Research & Education: Support nursing research and evidence‑based practice; develop training materials and provide ongoing support for clinical Digital & Technology Services; engage in scholarly activities such as writing for publication and presenting at national conferences.
• Capability Transfer: Mentor EHI team members, create reusable templates, develop workflow standards, document lessons learned, and train internal resources to avoid single‑person knowledge silos in virtual care.

Required Skills & Experience

• Telehealth implementation experience
• Remote patient monitoring experience
• Clinical workflow redesign
• Requirements gathering
• Healthcare operations
• Facilitation skills
• Mentoring EHI team members, creating reusable templates, developing workflow standards, documenting lessons learned, training internal resources

Preferred Skills & Experience

• At least five (5) years nursing, clinical, or operational experience
• At least three (3) years informatics experience with progressive leadership
• Experience supporting complex clinical and operational workflows, including nursing and interprofessional care delivery, revenue‑cycle and patient‑access processes, ancillary and diagnostic services, scheduling, capacity management, and throughput optimization
• Epic experience
• Ambulatory operations
• Pediatric experience
• Digital patient engagement
• Change management
• Virtual nursing and hospital‑at‑home models
• AI‑enabled virtual care
• Consumer digital health strategy
• Strategic work: current‑state assessments, future‑state workflow design, virtual care roadmap development, governance recommendations, KPI and outcome framework
• Tactical work: requirements gathering, workflow mapping, stakeholder interviews, business process analysis, vendor evaluation, implementation planning, design‑session facilitation, Epic build decision support, operational readiness coordination, testing participation, adoption and optimization support

Education

Required: Bachelor’s Degree.