Health Informatics Specialist

Purpose & Scope

The Health Informatics Specialist serves as a vital connector between clinical practice and healthcare technology, ensuring that electronic health records (EHRs) and related clinical applications effectively support safe, efficient, and high-quality patient care. This role drives workflow optimization, promotes regulatory and organizational compliance, and supports innovation across the hospital environment. The specialist contributes to the full lifecycle of clinical information systems—including implementation, configuration, testing, training, end-user support, and go-live readiness—while also mentoring colleagues to strengthen team knowledge and troubleshooting capabilities. Additionally, the Health Informatics Specialist participates in organizational governance processes to ensure that system enhancements and operational decisions align with clinical, regulatory, and strategic priorities.

Education

• Bachelor’s degree in Healthcare Information Technology, Computer Science, or a related field is required.
• Master’s degree in Health Informatics preferred.
• Equivalent combination of education and experience may be considered.

Experience

• Minimum of five (5) years of relevant experience in a clinical, healthcare IT, or informatics setting.
• At least two (2) years of direct, hands-on experience with Epic or other clinical systems.
• Proven experience with Epic EHR systems, including implementation, configuration, and optimization.
• Strong understanding of healthcare operations, clinical terminology, and regulatory requirements (e.g., HIPAA, CMS).
• Proven experience with data analytics tools and reporting platforms.
• 1-2 years in informatics preferred.

Certification/Licensure

• Epic Certification preferred.
• CPHIMS or CAHIMS or Informatic certification preferred.

Knowledge, Skills & Abilities

• Strong critical thinking, problem solving, and analytical reasoning, with the ability to evaluate alternative solutions, assess downstream impacts, and make evidence-based recommendations.
• Excellent organizational, written, and verbal communication skills, with the ability to convey complex information clearly to diverse clinical and technical audiences.
• Professional interpersonal skills, demonstrating empathy, active listening, and the ability to build productive relationships across clinical, operational, and IT/IS teams.
• Able to work independently with minimal supervision, while also functioning effectively as a collaborative team member and serving as a team lead when needed.
• Proficient in workflow analysis, including the ability to observe, map, and interpret end-user processes in varied care environments.
• Adaptable, detail-oriented, and skilled at managing multiple priorities.
• High digital literacy with the ability to learn and explain clinical information systems.
• Customer-service focused, with strong relationship-building abilities.
• Committed to continuous learning and staying current with health IT trends.

Benefits

• Medical, dental, and vision coverage (subject to eligibility requirements).
• Additional wellness and retirement benefits designed to support our employees and their families.

Pay

No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.

Schedule

VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes.