Health Home Care Coordinator II

About the Organization

St. Joseph’s Health and Trinity Health serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Our vision is to be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

• Justice: fostering right relationships to promote the common good
• Reverence: honoring the dignity of every person
• Excellence: expecting the best of ourselves and others
• Integrity: being faithful to who we say we are

Guiding Principles

• Relationship-based care: Caring and healing practices are found in relationships, communication, and settings. Patients are actively involved in their care and experience a therapeutic relationship with caregivers.
• Patient care is designed to meet patient and family needs while considering the unique needs of each patient, including advocacy, safety, and education.
• Teamwork promotes clinical excellence through effective communication, accountability, continuity of care, and respect for coworkers.
• Caring leaders create an environment where these relationships thrive, emerging from all levels to reflect the mission, vision, and values of St. Joseph’s.

About the Role

Provides a range of client-centered services that link clients with healthcare and behavioral health treatment, as well as other psychosocial services as dictated by the plan of care. Offers a network-wide focus on the coordination and management of client care, working closely with family members (when appropriate) and all service providers to ensure client needs in medical, behavioral, and psychosocial domains are met and maintained.

Responsibilities

• Coordinates and facilitates client care needs in behavioral and medical domains.
• Collaborates with all relevant service providers to eliminate barriers to efficient care delivery in the appropriate setting.
• Effectively communicates with clients and family members regarding the establishment and progression of the plan of care.
• Uses health information technology to link services.
• Adheres to hospital confidentiality policies.
• Participates in Primary Care team meetings.
• Coordinates care with the Chronic Care Management Team.

Requirements

• Bachelor’s degree in an appropriate discipline preferred with one to two years of progressive experience, or an Associate’s degree with a minimum of four years of experience in the field.
• Previous experience in discharge planning, counseling, home care, or substance abuse treatment is desired.
• Organizational, management, and leadership skills.
• Strong oral and written communication skills.
• Demonstrated ability for problem-solving and conflict management.

Work Environment

• Exposure Class I or II, service-specific—limited exposure situations that could cause serious illness or injury.
• May involve exposure to blood, body fluids, excretions, or secretions.
• Physical demands include standing, walking, and driving.
• Work contact groups include medical staff, patients, visitors, contractors, vendors, and various regulatory and professional agencies.

Pay

Pay range: $20.25–$29.30 per hour, based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The range may vary based on location.