Health Educator

About the role

This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Responsibilities

• Responds to inbound inquiries for disease management or medication alert programs.
• Makes outbound attempts to program members to provide health information according to program standards.
• Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.
• Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
• Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
• Aids in increasing participants' motivational level by addressing barriers and assessing needs.
• Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
• Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
• May coordinate with others in the multi-disciplinary clinical team.

Requirements

• Requires BA/BS in appropriate field of specialization.
• Minimum of 2 years of related experience in direct care health education, exercise instruction, or patient education; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, And Experiences

• Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques.
• Strong understanding of disease management principles.

Benefits

• A career path with opportunity for growth.
• Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
• Affordable Health Insurance, Dental, Vision and Basic Life.
• 401K match, Paid Time Off, Holiday Pay.
• Annual incentive bonus and annual increases plan based on performance.

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

Schedule

Monday - Friday, 8 AM - 5 PM your local time.