Health Care Assistant (Virginia Beach)

Duties and Responsibilities

• Prepare rooms, supplies and equipment prior to each clinic session and between patients.
• Maintain inventory and report supply needs.
• Prepare patients for evaluation or treatment, including obtaining history, checking vital signs, collecting blood and urine specimens and performing waived point of care lab tests per provider orders.
• Aid providers with exams and procedures by obtaining information, tools and supplies upon request and in anticipation of needs; and by providing support to patients in course of their care.
• Provide patients with appropriate and unbiased information, education and resources related to general health, family planning methods, sexually transmitted infections, pregnancy options and abortion services; obtain informed consent for requested/indicated services.
• Clean and sterilize instruments according to established protocols and guidelines.
• Monitor patient flow to minimize wait time and maximize provider time.
• Accurately and thoroughly document in patient records and clinic logs; file and maintain patient records.
• Submit new and refill orders to pharmacy.
• Participate in patient follow-up systems as directed, including processing of lab results, patient reminders and patient callbacks.
• Capture the most important factors discussed during the patient’s visit by way of scribing for the provider. Chart the patient’s visit: enter any prescriptions; enter any referrals; enter any ordered lab work.
• Contribute to clinic efforts to achieve customer service, productivity and revenue goals; demonstrate commitment to center’s operating values of patient-centered care, team approach to work and consistent regulatory compliance/inspection readiness.
• If bilingual, provide interpretation/translation as needed to clients and other staff.

Requirements

• Two years experience in the medical field, in a medical office and with patient care/education is required.
• A high school diploma or equivalent.
• Certified Medical Assistant (CMA) preferred but equivalent certifications such as Certified Nursing Assistant (CNA), Phlebotomist, Patient Care Technicians will also be considered as comparable education.

Qualifications

• Willingness to travel between our Hampton Roads locations (Chesapeake, VA Beach, Hampton).
• Willingness to work a split schedule between our Hampton Roads clinics (Chesapeake, VAB, Hampton).

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401k matching
• Employer sponsored life insurance
• 9 paid holidays per year
• Paid Time Off
• Employer Assistance Program

Pay

Starting hourly rate of $20.55/hr. Bilingual candidates will be offered an hourly rate of $21.55/hr with the successful completion of a 3rd party language proficiency test.

Schedule

Hours may vary - Monday through Saturday between 8:30am and 5 pm (rotating Saturdays). This is a full-time position, approximately 40/hrs a week. Willingness to travel between our Hampton Roads clinics (Chesapeake, VAB, Hampton) preferred.