Health Care Assistant (Churchland Area, Chesapeake)

Duties and Responsibilities

• Prepare rooms, supplies and equipment prior to each clinic session and between patients.
• Maintain inventory and report supply needs.
• Prepare patients for evaluation or treatment, including obtaining history, checking vital signs, collecting blood and urine specimens and performing waived point of care lab tests per provider orders.
• Aid providers with exams and procedures by obtaining information, tools and supplies upon request and in anticipation of needs; and by providing support to patients in course of their care.
• Provide patients with appropriate and unbiased information, education and resources related to general health, family planning methods, sexually transmitted infections, pregnancy options and abortion services; obtain informed consent for requested/indicated services.
• Perform and document Rh factor testing according to medical protocols and CLIA requirements.
• Clean and sterilize instruments according to established protocols and guidelines.
• Maintain patient flow to minimize wait time and maximize provider time.
• Accurately and thoroughly document medical information in patient records and clinic logs; file and maintain patient records.
• Submit new and refill orders to pharmacy.
• Participate in patient follow-up systems as directed, including processing of lab results, patient reminders and patient callbacks.
• Document the most important factors discussed during the patient’s visit by way of scribing for the provider.
• Chart the patient’s visit: enter any prescriptions; enter any referrals; enter any ordered lab work.
• Contribute to achieving customer service, productivity and revenue goals; demonstrate commitment to center’s operating values of patient-centered care, team approach to work and consistent regulatory compliance/inspection readiness.
• If bilingual, provide interpretation/translation as needed to clients and other staff.

Requirements

• Two years experience in the medical field, in a medical office and with patient care/education is required.
• A high school diploma or equivalent is required.
• A Certified Medical Assistant (CMA) certification is preferred but Certified Nursing Assistant (CNA), Phlebotomist, Patient Care Technician certifications will also be considered as comparable education.

Qualifications

• Two years experience in the medical field, in a medical office and with patient care/education is required.
• A high school diploma or equivalent is required.
• A Certified Medical Assistant (CMA) certification is preferred but Certified Nursing Assistant (CNA), Phlebotomist, Patient Care Technician certifications will also be considered as comparable education.

Skills

• Strong time management and organizational skills.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401k matching
• Employer sponsored life insurance
• 9 paid holidays per year
• Paid Time Off
• Employer Assistance Program

Schedule

• Hours may vary - Monday through Saturday between 8:30am and 5:30 pm (rotating Saturdays at our VA Beach clinic are required).
• This is a full-time position, approximately 40/hrs a week.