Health Care Assistant

About the role

The Health Care Assistant is a key member of the patient care team and vital to MSU Health Care clinical operations. Under the direction of licensed healthcare professionals, the role performs a variety of clinical and administrative support tasks in the outpatient clinic. The Health Care Assistant provides support for physicians and other clinicians in the delivery of high-quality health care. The successful candidate will perform front and back-office duties as needed. MSU Health Care spans 46 adult and pediatric specialties committed to high-quality patient care and is the academic medical center of Michigan State University! MSU Health Care provides exemplary care in our communities to support the research and academic missions of MSU Health Sciences. MSU Health Care is a network of organizations (some public and some private) that are operated or managed as part of an integrated health system with a single mission to improve the health of Michigan. Delivering next-generation health care experiences requires a new way of thinking. Reimagining the delivery of health care is the foundation of our mission! If you are interested in working in an environment where you can make a difference, consider MSU Health Care for your career. The job requires significant physical effort and involves carrying charts and medical equipment, assisting in ambulating and lifting patients. Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator. Bidding eligibility ends May 26, 2026 at 11:55 PM.

Responsibilities

• Greets patients in order to determine needs; registers and directs patients to the correct appointment areas.
• Records chief complaint, takes vital signs and health information, and performs routine tests and procedures including, vaccines, venipuncture, blood pressures, pulse rates, respirations, weights and heights.
• Assists health care providers during examinations, treatments, and minor surgery.
• Orders and schedules lab tests, retrieves and distributes results to health care providers, laboratories and medical records as directed.
• Prepares equipment/supplies and cleans examination rooms in order to prepare for patient examinations.
• Verifies insurance coverage and authorizations and collects payments from patients.
• Communicates with insurance vendors to obtain authorization for tests, procedures, and surgeries.
• Schedules appointments, maintains master schedule for physicians and provides information; receives and routes calls and relays messages.
• Orders, updates, copies and files patients' charts/medical records in order to insure their availability for health care providers.
• Types materials, completes and verifies forms, and maintains general filing system and the petty cash and change fund.
• Monitors supply inventory and orders per guidelines.
• Performs other duties as assigned.

Requirements

Knowledge normally acquired through a