Health Benefit Advisor
Family Health Center of Worcester, Inc. · Worcester, MA · 1 mo ago
On-siteBusiness DevelopmentFull-time
Job Description
The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.
Experience Required
- Two to four years of experience in human services or healthcare role required.
- Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred.
- Familiarity with managed care plans preferred.
- Position requires strong customer service and prioritization skills.
Educational Requirements
- High school/GED diploma required.
- Post-high school training required.
- BS/BA preferred.
Skills and Experience
- Required: Bilingual in English and one of the languages to serve the patient population.
- Demonstrated clerical and computer skills required.
- Must have adequate reading and writing skills in both languages.
Reporting Relationship
Reports to the Supervisor of Health Benefits & Registration