Health Access Treatment Connections Navigator

About the role

The Health Access Treatment Connections Navigator (HATCN) role is a key tool in improving health outcomes for People Who Use Drugs. This role provides treatment connections, syringe access and disposal, overdose prevention education, naloxone distribution, and linkage to care and treatment for substance use disorder.

Responsibilities

• Connecting participants to internal and external substance use and medical services.
• Ensuring connection and safe hand off to treatment and care.
• Provide substance use and primary medical care navigation including direct connections to internal and external services.
• Provide client centered, relational proactive counseling, motivational interviewing style substance use treatment readiness coaching, risk reduction counseling, and substance use treatment adherence counseling.
• Create a warm and welcoming environment for participants, facilitate support groups, and emphasize compassionate care.
• Document and enter all program data according to contract protocols in an accurate and timely manner.

Requirements

• Minimum 3 years experience working with people who use drugs, marginalized communities, or people experiencing homelessness.
• Knowledge of substance use and health concerns of People Who Use Drugs.
• Knowledge of health, substance use treatment, and social services throughout San Francisco.
• Experience using motivational interviewing and care navigation required.
• Ability to implement de-escalation techniques, follow safety protocols, and use sound judgement in independent decision making.
• Good organizational skills, data entry skills, and ability to use Microsoft and Google suites.
• Valid California driver’s license preferred.
• Bi-lingual in Spanish and English highly regarded.

Physical Requirements

• This position is primarily located at 940 Howard, San Francisco, however it may occasionally require traveling to other office locations or off-site meetings as required by the job.
• The role may include evening and weekend coverage.
• Skill in operating office equipment such as a personal computer, copy machine and telephone system.
• Ability to perform routine bending, stooping, twisting, and reaching.

Schedule

Monday through Friday, either 12:00pm to 8:30pm or 10:00am to 6:30pm

What we offer

• Salary/Hourly Rate: $32.96
• Benefits: SFAF is proud to offer a comprehensive and competitive benefits package for our full-time employees. We offer combined PTO/Sick Time Off of 24 days for the first two years of employment, 29 days after two years of employment. For retirement we offer a 403(b) Plan and SFAF matches employee contributes (1 to 1) up to 3% of Salary.