Head of US Operations & Value Delivery

Head of US Operations & Value DeliveryLocation: Greensboro, NC/Hybrid About ITG BrandsITG Brands is the third-largest tobacco company in the U.S. and a member of the globally recognized Imperial Brands PLC family. We are committed to putting consumers at the center of what we do while fostering an innovative, inclusive workplace where bold thinking and collaboration drive progress. The RoleWe're seeking a senior supply chain and operations leader to join our Global Supply Chain organization as Head of US Operations & Value Delivery.This highly visible leadership role will be responsible for executing and embedding the future US Voyager operating model as Imperial Brands transitions to a new cross-border manufacturing and supply network. Reporting to the Head of Planning & Value Realization, this leader will oversee the transition of US supply, inventory, logistics, customs, warehousing, and route-to-market operations while delivering significant business value and operational excellence. Key ResponsibilitiesLead the transition of US operations to a new global manufacturing footprint, ensuring business continuity, market readiness, inventory management, logistics execution, customs compliance, and go-live success.Drive delivery of the Voyager value case through cost optimization, inventory improvements, logistics efficiencies, and continuous improvement initiatives.Serve as the operational owner of the future US business model, accountable for end-to-end product flow, distribution strategy, inventory performance, service levels, and operational risk management.Lead integration of the US business into a broader global supply chain network, including future manufacturing expansion initiatives.Oversee systems, planning processes, data integration, KPI management, governance, and operational performance reporting.Partner across Supply Chain, Manufacturing, Finance, Tax, Regulatory, Commercial, Technology, and Change Management teams to drive alignment and results.Provide executive leadership with visibility to transition progress, value realization, risks, dependencies, and strategic decision-making opportunities. QualificationsBachelor's degree in Supply Chain, Operations, Business, Finance, or a related field.Significant leadership experience in supply chain, operations, logistics, or route-to-market environments.Proven success leading complex transformations, large-scale transitions, or operating model implementations.Deep expertise in inventory management, warehousing, distribution, logistics, and service continuity.Strong commercial acumen with a track record of delivering measurable business value.Exceptional stakeholder management and executive communication skills.Experience with international supply chains, customs and trade compliance, ERP/planning systems, and regulated industries is highly desirable. This is a unique opportunity to help shape the future of our global supply chain network while leading a critical transformation that will drive growth, resilience, and value creation for years to come.