Head of Total Rewards & People Analytics

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

About the role

The Head of Total Rewards and People Analytics will lead and inspire the compensation and benefits team, serving 16 diverse countries worldwide. This is a unique opportunity to shape and elevate the Total Rewards strategy, ensuring it successfully reflects the Employee Value Proposition while meeting the evolving needs of a global, high-performing workforce.

Responsibilities

• Drive innovation, operational excellence, and exceptional employee experiences in a competitive and fast-paced environment.
• Collaborate effectively within the People Experience organization as well with other organizations to develop and analyze compensation programs, including base and variable pay while driving change on an organization-wide scale.
• Oversee all processes associated with compensation programs, including roll-out strategies and communications as well as training.
• Manage the job costing function, collaborating with Sales and Service Delivery, for pricing roles for customer RFP responses and contract renewals.
• Provide expertise, guidance, and education to leaders and managers on our compensation programs.
• Perform ad-hoc analysis and manage special projects (e.g., job architecture and leveling, organizational planning, compensation strategy, retention).
• Drive continual improvement in our compensation and benefits programs, practices and policies.
• Design and ensure delivery of an optimal employee experience for Benefits related processes and events (e.g. Open enrollment, life events, onboarding, etc).
• Manage vendor relationships to ensure optimal execution of benefits programs.
• Lead negotiations and annual contract renewals with our carriers globally and assess fit for future needs as we scale.
• Leverage collaborative partnerships with our benefits and retirement administrators to maintain compliance with US federal and state regulations (ERISA, HIPAA, FMLA, COBRA, ACA, etc).
• Oversee the management of global benefit programs in accordance with market practices and statutory regulations.
• Build meaningful people analytics for use within People Experience and for use by Executives, managers, and other organizations with a need for workforce data.
• Inspire employee confidence with a strong customer service focus.

Requirements

• Bachelor’s degree in business administration, Human Resources, or related field.
• 15+ years relevant compensation, benefits, and leadership experience.
• Broad experience with strategic compensation and benefits programs to attract, develop and engage the workforce.
• Workday experience with compensation and analytics modules is required as well as a high level of proficiency with process design/efficiency and systems.
• Expertise with job costing and burden rate calculations for global contingent workforce is required.
• Advanced proficiency in Microsoft Excel (can perform complex functions) and qualitative analysis.
• High level of competency in leading a team and maximizing capabilities.
• Experienced with Radford Global Technology Survey or similar market survey providers.
• Strong collaborative, interpersonal, verbal, and written communication skills.
• Strategic planner with sound business skills, analytical ability, good judgment, with strong operational focus.
• Familiarity with M&A a plus.
• Intense focus on employee experience.

Qualifications

• Experience with compensation and benefits programs to attract, develop, and engage the workforce.
• Knowledge of Workday compensation and analytics modules.
• Expertise with job costing and burden rate calculations for global contingent workforce.
• Advanced proficiency in Microsoft Excel (complex functions).
• High level of competency in leading a team and maximizing capabilities.
• Experience with Radford Global Technology Survey or similar market survey providers.
• Strong collaborative, interpersonal, verbal, and written communication skills.
• Strategic planner with sound business skills, analytical ability, good judgment, with strong operational focus.
• Familiarity with M&A a plus.
• Intense focus on employee experience.

Skills

• Strategic planning and business skills.
• Leadership and team management.
• Compensation and benefits program design and implementation.
• Microsoft Excel proficiency.
• Market research and analysis.
• Vendor management and negotiation.
• People analytics and data-driven decision making.
• Employee engagement and experience.

Benefits

• Annual bonus.
• Comprehensive benefits package.

Pay

Estimated Pay Range: $220K to $250K + Annual bonus + Benefits

Schedule

Full-time position.

Location

We are currently considering candidates in Texas, Colorado, Illinois, Virginia, and Georgia locations.