Head of Technology Product

Job Summary

The Senior Director, Technology Product Portfolio is responsible for building and leading a modern product function that connects technology investment to measurable business outcomes. This role leads the enterprise product portfolio by connecting business strategies to technology investment and product execution; ensuring the company is building the right products and capabilities, sequencing work effectively, and measuring success through business outcomes, not just feature delivery.

Essential Duties And Responsibilities

• Define product goals in terms of operational, customer, financial, and strategic impact, with clear measures of success.

• Establish a modern approach to product management suited to AI-enabled development, continuous learning, and rapid iteration.

• Oversee how resources are allocated across platforms, products, and strategic initiatives to maximize return and business impact.

• Set measurable success metrics tied to operational efficiency, customer value, revenue growth, risk reduction, or strategic advantage.

• Operate as both an enterprise leader and a hands-on problem solver, directly shaping select high-priority initiatives while building broader organizational capability.

• Develop trusted relationships with executives, business operators, and cross-functional leaders; translate ongoing dialogue into aligned priorities and decision clarity.

• Ensure initiatives across workflow tooling, logistics, reporting, and commercial or financial systems fit within an integrated roadmap and governance framework.

• Help product owners and cross-functional teams collaborate effectively across shared workflows, data, dependencies, and business goals.

• Convert ambiguous operational needs into clear problem statements, sequencing decisions, and outcome measures that teams can execute against.

• Provide concise visibility into priorities, progress, risks, and tradeoffs through simple, durable communication mechanisms.

• Raise the standard for product thinking, experimentation, organizational influence, and cross-functional collaboration across LabConnect.

• Provide clear updates to senior leadership on priorities, risks, dependencies, progress, and outcomes.

• Help modernize product practices, especially in environments where AI-enabled development, automation, and faster release cycles are changing expectations.

• Build, coach, and retain high-performing leaders; set clear expectations and accountability; develop succession plans and a strong bench for critical roles.

Education And Experience

• 12–15+ years of experience in product, technology, or portfolio leadership

• Significant experience leading enterprise-wide product strategy

• Strong executive presence and stakeholder influence

• Experience with operating model design, governance, and prioritization

• Ability to balance strategy and execution

• Experience in complex, regulated, or operationally intensive industries can be especially important

• Demonstrated success scaling operations in fast-paced, high-growth and/or private equity-backed environments

Skills And Ability

• Demonstrated success leading product in environments where technology, operations, and business process are tightly interconnected

• Experience establishing or evolving product operating models that improve prioritization, governance, decision quality, and cross-functional alignment

• Strong executive presence and the ability to build credibility with senior leaders as well as frontline operators and functional partners

• Excellent communication skills, including the ability to translate complexity into clear, concise messages tailored to technical, operational, and executive audiences

• Sound judgment and high initiative in ambiguous environments, with the capacity to create structure, momentum, and alignment quickly

• A modern view of product management, including an understanding of how AI-assisted development is changing planning, execution, testing, release management, and feedback loops

• A track record of influencing outcomes through collaboration, credibility, and thoughtful organizational leadership rather than process alone

• The ability to balance strategic leadership with selective hands-on engagement in high-priority initiatives

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer

• Prolonged use of computer and headphones for conference calls

• Communicate effectively via phone, video, and email

• Use hands and fingers to operate a computer and other office equipment

• Insert any other physical requirements of the position