Head of Product, Device

About the role

The Head of Product, Devices will define the vision, strategy, and roadmap for Tools for Humanity's device portfolio. This includes future hardware platforms, accessories, operator experiences, and adjacent product opportunities. They will translate company strategy, customer insights, operational learnings, technical constraints, manufacturing realities, and business objectives into a clear product strategy. They will own product direction across the full hardware lifecycle—from concept exploration through architecture, development, validation, manufacturing, launch, and in-field iteration.

• Define the long-term product vision and roadmap for TFH's device portfolio, including future hardware platforms, accessories, operator experiences, and adjacent product opportunities.
• Translate company strategy, customer insights, operational learnings, technical constraints, manufacturing realities, and business objectives into a clear product strategy.
• Own product direction across the full hardware lifecycle—from concept exploration through architecture, development, validation, manufacturing, launch, and in-field iteration.
• Drive product discovery through user research, field visits, operational data, customer feedback, and market understanding.
• Define product requirements, success metrics, priorities, and roadmap decisions while ensuring teams remain aligned around measurable outcomes.
• Partner closely with UX Design to shape intuitive end-to-end user and operator experiences, and with Industrial Design to ensure the physical product reflects the intended experience.
• Work alongside Hardware Engineering, Device Software, AI, Manufacturing, Supply Chain, Privacy, Security, Market Operations, and executive leadership to make informed product decisions and navigate complex tradeoffs.
• Lead product readiness for launches, including product quality, field validation, operational readiness, issue prioritization, and post-launch learning.
• Build, mentor, and grow a high-performing team of product managers while establishing strong product practices across the organization.
• Foster a culture of curiosity, rigorous thinking, accountability, and customer obsession.

Qualifications

• 10+ years of product management experience, including significant leadership responsibility for complex hardware and software products.
• Demonstrated success bringing products from early concept through production, launch, and global scale.
• Experience defining product strategy across hardware, software, AI, manufacturing, operations, and business considerations.
• Strong product judgment with a high bar for usability, reliability, quality, and customer trust.
• Proven ability to navigate ambiguity, make principled tradeoffs, and influence senior cross-functional stakeholders.
• Experience partnering closely with design and engineering organizations to build exceptional customer experiences.
• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and drive alignment across diverse teams.
• Technical fluency across multiple disciplines such as consumer electronics, embedded systems, AI, biometrics, manufacturing, supply chain, reliability engineering, or global hardware deployment.
• Experience hiring, developing, and leading high-performing product teams.
• A hands-on, low-ego leadership style with a bias toward learning directly from customers, operators, and real-world product performance.
• Willingness to travel globally to engage with users, operators, manufacturing partners, and deployment teams.