Head of Product

Responsibilities

• Distill complex user and technical requirements into simple interfaces and user experiences
• Work with engineers and designers to come up with platform-level capabilities that provide a scaled benefit and solve for multiple use cases at once
• Ensure meeting high customer standards by designing robust feature rollout and quality processes
• Pick up slack wherever needed to ensure the team and product's success, whether that means taking CS calls or trying to reproduce a reported user issue
• Engage the broader team in the product process
• Talk to customers multiple times a day

Qualifications

• 5+ years of product experience at high growth tech company or founding experience
• Excellent verbal and written communication
• Highly detail-oriented
• Basic SQL knowledge or willingness to learn