Head of Product

The Team

The Product team sits at the intersection of Engineering, Design, Sales, Operations, and Customer Success, shaping the experiences that power both sides of our business: a SaaS platform and a services-based offering. We partner closely with leadership and cross-functional teams to translate business strategy into product vision, and customer needs into scalable solutions. Our goal is to build products and services that deliver measurable value, drive growth, and create exceptional customer experiences.

Role

As the Head of Product, you will own the strategy and execution of our entire product organization across both the SaaS and services sides of the business. This is a true player–coach role: you’ll lead and develop a small product team (currently two direct reports) while also serving as the Product Manager/Product Owner for our SaaS platform. You’ll be responsible for defining product vision, setting roadmap priorities, and ensuring tight alignment between product, engineering, and go-to-market teams—while staying deeply hands-on with discovery, delivery, and iteration for our core software product.

What You’ll Be Doing

• Own the end-to-end product strategy and roadmap across both the SaaS platform and services-based offerings
• Serve as the Product Manager/Product Owner for the SaaS business, leading discovery, writing requirements, grooming backlogs, and driving delivery with Engineering
• Lead, mentor, and develop a small product team while establishing scalable product processes and operating rhythms
• Define product vision, success metrics, and prioritization frameworks aligned to company goals
• Partner closely with Engineering, Design, Sales, Operations, and Customer Success to ensure alignment from ideation through launch
• Translate business needs and customer feedback into clear product requirements, user stories, and acceptance criteria
• Drive customer discovery through interviews, data analysis, and feedback loops to inform roadmap decisions
• Own release planning and go-to-market coordination in partnership with Sales and Customer Success
• Build and maintain product documentation, specs, and internal enablement materials
• Establish product KPIs and dashboards to measure adoption, engagement, and business impact
• Balance strategic leadership with hands-on execution—shipping product while building a high-performing product function
• Identify opportunities to improve operational efficiency and customer experience across both software and services
• Act as a trusted advisor to leadership by turning insights into actionable product recommendations

The Qualifications

• 7+ years of experience in Product Management, with at least 2+ years leading or managing product teams, ideally in a SaaS environment
• Proven experience owning product strategy while also operating as an individual contributor
• Strong understanding of agile product development, including backlog management, sprint planning, and cross-functional delivery
• Experience building B2B software products from discovery through launch and iteration
• Ability to operate effectively in a player–coach capacity—comfortable zooming between strategy and execution
• Experience partnering closely with Engineering and business stakeholders to deliver outcomes
• Strong product instincts paired with data-driven decision-making
• Excellent communication and stakeholder management skills, with the ability to align diverse teams around a shared vision
• Comfort working in ambiguity and fast-moving, high-growth environments

Benefits

• Company stock options as part of your compensation package
• A positive and collaborative work environment with a focus on innovation and sustainability
• Flexible/Unlimited PTO
• Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K)
• Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub
• Yearly Personal Development Budget
• Opportunities for professional development and career advancement within a growing company