Head of Supplier Operations, Astra Service Partners

Key Responsibilities

• Own senior-level relationships with key suppliers, OEMs, and distributors
• Lead negotiation of network-wide pricing structures, rebate programs, and commercial agreements
• Establish supplier standards and oversee performance reviews and scorecards
• Identify opportunities to leverage scale across the network to reduce cost and improve outcomes

Enterprise Initiatives and Governance

• Define procurement and supplier standards to be adopted across operating companies
• Provide governance for purchasing workflows, item setup standards, inventory, warranty, and rebate processes
• Drive adoption of enterprise initiatives such as preferred supplier programs, spend consolidation, and system enablement
• Monitor compliance and adoption using KPIs and dashboards and partner with OpCo leadership to close gaps

Systems and Enablement

• Partner with Finance and IT to evaluate, implement, and optimize systems supporting supplier operations and spend visibility
• Ensure tools and processes are scalable, practical, and aligned with field operations
• Drive continuous improvement through standardization and automation where it creates value

Leadership and Influence

• Lead through influence across operating company leadership and functional partners
• Act as a strategic partner to operations leaders with a focus on margin improvement and cost discipline
• Build alignment and momentum across the network using a servant leadership mindset

What We’re Looking For

• Strong commercial instincts with proven experience managing supplier relationships and negotiations
• Deep operational mindset with the ability to balance standardization and field realities
• Financially disciplined with a strong understanding of cost drivers, margins, and spend management
• Systems-oriented thinker focused on scalable solutions and sustainable adoption
• Highly data-driven with experience using KPIs and dashboards to drive accountability
• Comfortable operating cross-functionally with Operations, Finance, IT, and field leadership
• Confident leader who can influence without direct authority

Experience

• 8–15+ years of experience in supplier management, procurement, operations, or related leadership roles
• Experience in multi-location, decentralized, or PE-backed services environments preferred
• Track record of leading enterprise initiatives that require broad adoption rather than direct execution