Head of Small Business - Elan Financial Services

Core responsibilities

• P&L ownership
• Partner growth and retention
• Product innovation
• Digital origination expansion
• Risk management
• Operational excellence

Key Responsibilities

• Set and Drive Small Business Strategy
• Own and drive P&L performance
• Identify whitespace opportunities
• Expand penetration within existing partners
• Enable new partner acquisition
• Lead the Partner-Centric Growth Model
• Drive alignment with partner executives
• Advance Product and Digital Innovation
• Unlock cross-sell and ecosystem value
• Champion an interconnected strategy
• Drive Transformation and Execution
• Modernize capabilities
• Scale digital channels
• Advance Elan’s long-term strategic agenda
• Build and Lead a High-Performing Team
• Attract, develop, and retain top talent
• Foster a performance-driven, accountable culture
• Ensure Strong Risk and Governance Discipline
• Operate within U.S. Bank’s risk appetite
• Enforce adherence to all regulatory, compliance, and risk management requirements
• Proactively identify and mitigate emerging risks

Talent Profile / Key Skills

• Proven business leader with deep experience in payments, small business, and/or partner-led distribution models
• Full P&L accountability and demonstrated delivery of measurable growth outcomes
• Strong understanding of the Small Business segment, including customer needs, competitive dynamics, and emerging trends
• Experience leading large, cross-functional transformation initiatives, including digital and technology-enabled change
• Executive presence with the ability to influence senior stakeholders internally and externally, including FI partner executives
• Track record of building and leading high-performing, diverse teams in a complex, matrixed environment
• Strong financial and analytical acumen, with disciplined approach to investment, pricing, and portfolio management
• Results-driven, with a bias for action and accountability; operates with urgency and ownership
• Deep appreciation for risk management, compliance, and operating within a highly regulated environment

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Adoption assistance