Head of Sales Operations

What You'll Do

• Own company-wide revenue forecasting, pipeline management, and reporting cadence.
• Ensure high forecast accuracy at regional, segment, and global levels.
• Lead weekly, monthly, and quarterly performance reviews.
• Own Salesforce and revenue systems strategy, configuration, and governance.
• Partner with IT on integrations with BI tools and internal platforms.
• Establish best-in-class CRM hygiene, data standards, and automation.
• Drive adoption of tools that improve seller productivity.
• Lead annual and quarterly territory design and account segmentation.
• Build capacity models for field and inside sales.
• Design coverage models aligned to market opportunity and margin goals.
• Support hiring plans, ramp models, and productivity benchmarks.
• Build executive dashboards and KPIs for Sales leadership.
• Track bookings, revenue, retention, new logo acquisition, and productivity.
• Develop leading indicators to identify risks and opportunities early.
• Provide actionable insights to drive continuous improvement.
• Partner with Sales Enablement on onboarding, playbooks, and training.
• Support new product launches and GTM initiatives.
• Serve as primary operational partner to Sales, Finance, Product, and Marketing.
• Lead and develop a high-performing Sales Operations.
• Drive alignment across regions and segments.

Who You Are

• 8+ years of experience in Sales Operations or Strategy.
• 8+ years leading teams in high-growth B2B SaaS, AdTech, or Martech companies.
• Deep expertise in Salesforce and revenue systems.
• Strong experience in forecasting and pipeline management.
• Exceptional communication and stakeholder management skills.
• Experience in performance advertising, media platforms, or programmatic ecosystems.
• Background working with global, multi-region sales organizations.
• MBA or equivalent business training.
• Management Consulting experience is highly desirable.
• Proven ability to translate high-level strategies into actionable execution plans.
• Data-driven approach to guiding business strategy and decision-making.
• Strong operational rigor and discipline in managing complex workflows.
• Adept at building consensus and driving alignment across cross-functional teams.
• Extensive experience leading teams through change management and organizational transitions.
• Dedicated leader with a commitment to mentoring talent and driving high performance.
• High attention to detail with a focus on accuracy in all deliverables.