Head of Sales — North America

Key responsibilities

• Own and execute the North American wholesale commercial plan, in alignment with the global strategy
• Define seasonal sales targets by channel, account, and region; track performance against plan and adjust course as needed
• Identify white-space opportunities — new accounts, under-served regions, and channel formats — and build the case for investment
• Maintain and develop a network of independent sales representatives and agencies across the US and Canada
• Manage field team budgets, forecasts, and commission structures in collaboration with Finance
• Ensure the Black Crows experience — from line presentation to after-sales — is consistently excellent across all touchpoints
• Own the commercial relationship with North America's most strategic wholesale accounts (EVO, REI, Backcountry, Evo, and others)
• Lead seasonal sell-in negotiations; present the line with conviction and secure optimal placement, margin, and assortment depth
• Drive sell-through performance in partnership with retail buyers — leveraging co-op tools, in-store training, and digital support
• Monitor inventory levels and stock-to-sales ratios at key accounts; anticipate risk and act proactively to protect the brand and business
• Deploy and oversee the marketing plan at account level, in close coordination with the North American marketing team

Brand & Events

• Act as a brand ambassador: live and breathe the Black Crows ethos and represent it with credibility in the ski and outdoor community
• Support the planning and execution of on-snow demos, trade shows and consumer events to drive brand visibility and partner engagement
• Work closely with the marketing team on influencer, athlete, and retail seeding initiatives relevant to the North American market

Internal Collaboration & Reporting

• Serve as the primary interface between the North American market and HQ — translating market realities into actionable insights for product, marketing, and operations teams
• Collaborate with Finance on commission tracking, cash collection, and P&L reporting
• With Legal on customer and agent contracts
• With Operations on order execution and delivery
• Provide timely, accurate sales forecasts and sell-through reporting; flag risks and opportunities early
• Contribute actively to the continuous improvement of internal processes and tools